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- Tasks: Engage with customers while preparing and serving delicious food and drinks.
- Company: Join a vibrant team at a leading catering service in Glasgow.
- Benefits: Enjoy a competitive hourly rate, flexible hours, and a fun work environment.
- Other info: Opportunities for growth in a supportive and inclusive workplace.
- Why this job: Be part of creating memorable dining experiences and connect with diverse customers.
- Qualifications: Great customer service skills and a passion for food and drink.
The predicted salary is between 27000 - 28000 £ per year.
Location: Glasgow, G5 8DP
Hours of work: 40
Working Pattern: Monday - Friday, 8-hour shifts between 07:00 and 21:00
Contract Type: Permanent
Hourly Rate: £13.36
We are seeking a Food Host who enjoys engaging with customers and delivering high-quality food and drink experiences across our campus. This role focuses on creating welcoming, enjoyable interactions while preparing and serving food and drink in a live, customer-facing environment.
The Role
- Ensure the food and drink offer is the first choice for customers seeking refreshment
- Receive, process, prepare and deliver food and drink orders and experiences
- Engage with customers through conversation during live food and drink preparation
- Maintain clean, safe and organised service and back‑of‑house areas
- Deliver an experience that goes beyond basic service standards
- Stay up to date with food and drink trends and share insights with your manager
- Demonstrate strong product knowledge and make informed recommendations to customers
- Support a variety of service styles, including pop‑ups, room hosting and beverage service
About You
- Fantastic customer service skills with a desire to develop further
- A social, welcoming personality with the ability to engage professionally with a wide range of customers
- A team player who can also work confidently and independently
- Considerate and proactive, with a willingness to support others
- Proven experience as a Food Host or Catering Assistant (ideally)
- Strong organisational and multitasking skills, with the ability to perform well in a fast‑paced environment
Equal Opportunity Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is a Gold Employer Recognition Scheme award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Food Host in Glasgow employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Host in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of some scenarios where you can showcase your fantastic service skills. Role-play with a friend or family member to get comfortable with different situations.
✨Tip Number 3
Be ready to share your food and drink knowledge! Brush up on current trends and be prepared to discuss your favourite dishes or drinks during the interview. This shows your passion for the role and helps you connect with the interviewers.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up. Don’t miss out!
We think you need these skills to ace Food Host in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have as a Food Host or in similar roles. We love seeing how your past experiences align with what we’re looking for, so be specific about your skills and achievements.
Engage with Us: Remember, this role is all about engaging with customers! Use your application to demonstrate your communication skills and how you would create enjoyable interactions. Show us that you’re ready to bring a welcoming vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Menu Inside Out
Make sure you’re familiar with the food and drink offerings. Being able to confidently discuss menu items and make recommendations will impress your interviewers and show that you're ready to engage with customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating enjoyable interactions.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight situations where you supported colleagues or contributed to a positive team environment, as collaboration is key in a fast-paced setting.
✨Stay Current with Food Trends
Research the latest food and drink trends before your interview. Showing that you’re knowledgeable about what’s popular can set you apart and demonstrate your passion for the industry.