Food Host
Company: ISS Facilities Services
Salary: from £15.36 an hour
Hours: Part-time
Location: London, SW3 6JJ
Working pattern: On-site
Job type: Permanent
Posting date: 9 Nov 2026
Closing date: 9 Dec 2026
Location: London, SW3 6JJ - The Royal Marsden Hospital
Hours of work: 20
Working Pattern: Various days and hours | 8-20 hours per week | Shifts typically 15:00-19:00 | Includes weekends and bank holidays
Contract Type: Permanent
Hourly Rate: £15.36
Are you friendly, confident, and passionate about providing great customer service? Do you enjoy connecting with people and creating positive experiences?
As a Food Host with ISS UK, you will be an ambassador for both ISS and our clients, playing a key role in delivering a warm, professional, and memorable welcome.
This important position is ideal for someone who takes pride in exceptional service, builds genuine relationships, and helps create an outstanding experience for everyone who visits the workplace.
The Role
Create a welcoming experience for guests and colleagues, consistently delivering excellent customer service
Develop a strong understanding of the workplace environment, highlighting key areas such as dining options, services, and activities
Provide food and beverage service to guests and patients, ensuring a welcoming, friendly, and efficient experience
Build positive relationships with guests and colleagues, fostering a friendly and professional atmosphere
Identify opportunities to improve the workplace experience, service, and culture, sharing innovative ideas with the team
Bring enthusiasm and professionalism to every interaction, promoting the site’s workspaces, facilities, and culture
About You
Excellent customer service skills with a genuine passion for delivering exceptional experiences
A friendly, approachable, and professional manner with the ability to engage confidently with a wide range of people
Strong teamwork skills, complemented by the ability to work independently when required
A considerate and proactive attitude, with a willingness to support colleagues and contribute to a positive work environment
Competent in using relevant systems and software (e.g., Microsoft Office)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Food Host employer: ISS Facilities Services
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. As an HR Advisor in Coventry, you will be part of a supportive and inclusive culture that prioritises employee growth and development, offering numerous opportunities for training and career advancement. With a strong commitment to corporate responsibility and diversity, working here means contributing to meaningful initiatives while enjoying a fulfilling and rewarding career.
