Facilities Planner: 72-Hour Lookahead & Helpdesk
Facilities Planner: 72-Hour Lookahead & Helpdesk

Facilities Planner: 72-Hour Lookahead & Helpdesk

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage engineering job scheduling and ensure smooth operations.
  • Company: Leading facility management company in the UK with a focus on excellence.
  • Benefits: Full-time hours, rotating shifts, and opportunities for career growth.
  • Why this job: Join a dynamic team and make a real difference in facility management.
  • Qualifications: Strong communication skills, attention to detail, and customer service experience.
  • Other info: Fast-paced environment with a focus on teamwork and efficiency.

The predicted salary is between 36000 - 60000 £ per year.

A leading facility management company in the UK seeks a proactive Planner to manage engineering job scheduling effectively. This role requires strong communication skills, attention to detail, and the ability to handle multiple priorities. Ideal candidates will have customer service experience and good IT skills.

Responsibilities include:

  • Processing enquiries
  • Managing job orders in CAFM systems like Maximo
  • Ensuring operations run smoothly to meet SLA deadlines

The position offers full-time hours with a rotating shift pattern.

Facilities Planner: 72-Hour Lookahead & Helpdesk employer: ISS Facilities Services

As a leading facility management company in the UK, we pride ourselves on fostering a dynamic work culture that values proactive communication and attention to detail. Our employees benefit from comprehensive training and development opportunities, ensuring career growth while enjoying a supportive environment that prioritises work-life balance through flexible shift patterns. Join us to be part of a team that is dedicated to excellence in service delivery and operational efficiency.
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Contact Detail:

ISS Facilities Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Planner: 72-Hour Lookahead & Helpdesk

✨Tip Number 1

Network like a pro! Reach out to people in the facilities management industry, especially those who work with CAFM systems. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, highlight your customer service experience and IT skills. Make sure they know you’re the go-to person for managing job orders and keeping operations smooth.

✨Tip Number 3

Prepare for the unexpected! In interviews, be ready to discuss how you handle multiple priorities and tight deadlines. Share specific examples from your past experiences that demonstrate your attention to detail and proactive planning abilities.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Facilities Planner: 72-Hour Lookahead & Helpdesk

Communication Skills
Attention to Detail
Customer Service Experience
IT Skills
Job Scheduling
CAFM Systems (Maximo)
Multi-tasking
SLA Management
Proactive Problem Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills align with the role of a Facilities Planner, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your strong communication skills and attention to detail, and give examples of how you've successfully managed multiple priorities in the past.

Show Off Your IT Skills: Since this role involves using CAFM systems like Maximo, make sure to mention any relevant IT skills or experience you have. If you’ve worked with similar software before, let us know how you used it to improve operations!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive, which is exactly what we’re looking for!

How to prepare for a job interview at ISS Facilities Services

✨Know Your CAFM Systems

Make sure you brush up on your knowledge of CAFM systems, especially Maximo. Be ready to discuss how you've used similar systems in the past and how you can leverage them to manage job orders effectively.

✨Show Off Your Communication Skills

Since this role requires strong communication skills, prepare examples of how you've successfully handled customer enquiries or resolved issues in previous jobs. Practice articulating your thoughts clearly and confidently.

✨Demonstrate Attention to Detail

Be prepared to showcase your attention to detail. You might be asked about how you ensure accuracy when processing job orders or managing schedules. Think of specific instances where your meticulousness made a difference.

✨Prioritisation is Key

This role involves juggling multiple priorities, so think of examples where you've successfully managed competing tasks. Be ready to explain your approach to prioritising work and meeting deadlines, especially in a fast-paced environment.

Facilities Planner: 72-Hour Lookahead & Helpdesk
ISS Facilities Services
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