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- Tasks: Support car parking operations and handle customer enquiries with professionalism.
- Company: Join ISS UK, a diverse and inclusive employer in Coventry.
- Benefits: Competitive hourly rate of £12.71 and flexible working hours.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong interpersonal skills and experience with IT systems preferred.
The predicted salary is between 26500 - 27500 £ per year.
Location: Coventry, CV2 2DX
Hours of work: 22.5
Working Pattern: 3 days out of 7 (including weekends), 9:00am - 5:00pm
Contract: Permanent
Hourly Rate: £12.71
Do you enjoy providing excellent customer service and working in a fast‑paced administrative role? Are you organised, detail‑oriented, and confident handling enquiries? As a Car Parking Administration Assistant with ISS UK, you will play a key role in supporting the smooth day‑to‑day operation of car parking services.
Role
- Provide administrative support for car parking operations, including permits and enforcement processes
- Handle customer enquiries relating to car parking in a professional and timely manner
- Maintain accurate records and update systems in line with procedures
- Support compliance with parking policies and procedures
- Assist with resolving car parking queries and issues effectively
- Ensure all administrative tasks are completed accurately and on time
- Contribute to the smooth running of car parking services and wider operational objectives
About You
- Strong customer service and interpersonal skills
- Good attention to detail and organisational ability
- Confident working with IT systems, including Microsoft Excel and Word
- Previous customer‑facing experience is desirable
- Able to manage workload effectively and prioritise tasks
- Professional, reliable, and a strong team player
Equal Employment Opportunity: ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant. ISS is a Disability Confident Committed (Level 2) employer.
Office Assistant in Coventry employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant in Coventry
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Office Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what ISS UK stands for and how you can contribute to their car parking services. Tailor your answers to reflect their needs!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and your ability to handle enquiries professionally. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Office Assistant in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Office Assistant role. Highlight your customer service skills and any relevant experience that matches the job description. We want to see how you fit into our team!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've managed tasks or projects in the past. We love seeing how you keep things running smoothly!
Be Professional and Personable: When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can handle enquiries with a smile, so let your personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ISS Facilities Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Assistant role. Familiarise yourself with the key responsibilities like handling customer enquiries and maintaining accurate records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Get Comfortable with IT Systems
As the job requires working with Microsoft Excel and Word, brush up on your skills with these applications. You might be asked about your experience, so be ready to discuss how you've used these tools in previous roles or projects.
✨Demonstrate Your Organisational Skills
The ability to manage workload and prioritise tasks is crucial for this position. Prepare to talk about how you stay organised, perhaps by sharing a method you use to keep track of tasks or deadlines. This will show that you're proactive and detail-oriented.