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- Tasks: Deliver high-quality cleaning across various sites with flexibility and attention to detail.
- Company: Join ISS, a world-leading facility management company that values people and inclusivity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in maintaining clean spaces while building strong relationships.
- Qualifications: Strong attention to detail and effective communication skills are essential.
- Other info: Flexible hours and a supportive team culture await you!
The predicted salary is between 11 - 16 ÂŁ per hour.
We are seeking a reliable and proactive Mobile Support Cleaner to deliver high‑quality recovery cleaning across an allocated portfolio of sites. This role requires full flexibility, as rotas may change daily or weekly and will fall within an 8‑hour working window allocated by the Sector Manager. We are looking for someone who can confidently support operational cleaning delivery and respond to on‑the‑day requests. You will also maintain excellent relationships with colleagues, clients, and on‑site representatives while ensuring all procedures are followed consistently.
Key Responsibilities
- Deliver all aspects of cleaning operations within the assigned site portfolio.
- Carry out periodic cleaning in line with client specifications and schedules to 100% completion.
- Follow all client security procedures and site‑specific policies at all times.
- Maintain professional relationships with employer representatives and company personnel.
- Ensure familiarity with opening, lockup, and air‑lock procedures for all relevant contracts.
- Conduct site familiarisation sessions for new employees, including cleaning regimes and waste procedures.
- Maintain tidy, well‑organised storerooms with correctly stored stock.
- Monitor material and consumable levels, reporting shortages to the relevant manager.
Professional and Personal Competencies / Qualifications
- Strong attention to detail with a responsible, ownership‑driven attitude.
- Effective communication skills with the ability to support front‑line colleagues.
- Ability to manage client expectations and deliver customer‑focused solutions.
- Excellent problem‑solving and customer service capability, including with remote teams.
- Flexible, adaptable, and proactive in approach.
- Able to manage priorities efficiently.
- Confident in building strong working relationships with clients and colleagues.
- Good time‑management skills and commitment to completing full shift durations.
The Company
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Mobile Support Cleaner in Carlisle employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Cleaner in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ISS. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to cleaning operations and customer service. Prepare your answers, but keep them natural. We want you to sound confident and ready to tackle any scenario they throw at you!
✨Tip Number 3
Show off your flexibility! Since the role requires adaptability, be ready to discuss how you've handled changing schedules or unexpected requests in the past. Share specific examples that highlight your proactive approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Mobile Support Cleaner in Carlisle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Mobile Support Cleaner role. We want to see how you can deliver high-quality cleaning and maintain those all-important relationships with clients and colleagues.
Show Off Your Flexibility: Since this role requires full flexibility, be sure to mention any previous experience where you've adapted to changing schedules or priorities. We love candidates who can roll with the punches and keep things running smoothly!
Highlight Attention to Detail: This job is all about delivering top-notch cleaning services, so don’t forget to showcase your strong attention to detail. Share examples of how you've ensured tasks are completed to a high standard in past roles – we’re all about that ownership-driven attitude!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board as part of our fantastic team at ISS!
How to prepare for a job interview at ISS Facilities Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Support Cleaner. Familiarise yourself with the key tasks mentioned in the job description, like delivering high-quality cleaning and maintaining professional relationships. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Flexibility
Since this role requires full flexibility with changing rotas, be prepared to discuss your availability and adaptability. Share examples from your past experiences where you've successfully managed unexpected changes or challenges. This will demonstrate your proactive approach and readiness to support operational needs.
✨Emphasise Communication Skills
Effective communication is crucial for this position. Think of specific instances where you've effectively communicated with colleagues or clients, especially in challenging situations. Highlight your ability to build strong working relationships, as this is key to maintaining a positive work environment.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle various scenarios on the job. Prepare by thinking of examples where you've solved problems or met client expectations in previous roles. This will showcase your customer service skills and ability to think on your feet, which are essential for a Mobile Support Cleaner.
