At a Glance
- Tasks: Ensure site safety, monitor activities, and build positive relationships with customers.
- Company: Join a leading security firm committed to inclusivity and professional growth.
- Benefits: Competitive hourly rate, flexible working pattern, and apprenticeship opportunities.
- Other info: Dynamic team atmosphere with a focus on personal development and career progression.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 28500 - 30000 € per year.
Location: Birmingham, B4 6GH
Contract: Professional Services, Production & Technology (Permanent)
Hours of work: 42
Working Pattern: 4 Days / 4 Off / 4 Nights / 4 Off
Hourly Rate: £13.69
Are you passionate about safety and delivering a great customer experience?
The Role
- Always ensure the safety of the site and everyone on it.
- Stay vigilant and identify any suspicious activities.
- Prevent any unauthorised access.
- Keep up to date with all the activity on site and have full knowledge of daily events.
- Create a positive, professional relationship with customers and colleagues.
- Adhere to all Health & Safety procedures and ensure any breaches are reported.
- Work as part of a team and on your own depending on site requirements.
About You
- Previous security experience.
- A valid front‑line security guarding, door supervision or close protection SIA licence.
- Knowledge and experience with security systems and other related technology.
- Great attention to detail and a consistent approach.
- A team player with good customer service skills.
- New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development.
EEO and Inclusive Employment Statement
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant. ISS is a Disability Confident Committed (Level 2) employer, supporting inclusive hiring practices.
Security Officer in Birmingham employer: ISS Facilities Services
At ISS, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety and customer service. Our Birmingham location provides a unique opportunity for Security Officers to thrive in a dynamic environment with a commitment to employee growth through training and apprenticeships. With a focus on inclusivity and recognition as a Gold Employer, we ensure that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common security scenarios. Think about how you'd handle suspicious activities or breaches of safety. Practising your responses will help you feel more confident when it’s time to shine!
✨Tip Number 3
Show off your customer service skills! Remember, as a Security Officer, you'll be interacting with customers and colleagues. Be ready to share examples of how you've created positive experiences in past roles during your interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Security Officer position. Plus, it shows you're serious about joining our team. Let's get you that job!
We think you need these skills to ace Security Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous security experience and any relevant qualifications, like your SIA licence. We want to see how your skills match up with what we're looking for!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Share your passion for safety and customer service, and explain why you’d be a great fit for our team. Keep it friendly and professional!
Showcase Your Attention to Detail:In the security field, attention to detail is key. Use specific examples in your application to demonstrate how you've successfully identified suspicious activities or maintained safety in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Security Basics
Brush up on your knowledge of security protocols and procedures. Be ready to discuss your previous experience in security roles, especially how you've handled suspicious activities or breaches in the past.
✨Showcase Your Customer Service Skills
Since this role involves creating positive relationships with customers, think of examples where you’ve gone above and beyond to ensure a great customer experience. Highlight your ability to communicate effectively and maintain professionalism.
✨Familiarise Yourself with the Site
If possible, research the specific site you'll be working at. Understanding its layout and any unique security challenges can give you an edge. Mentioning this knowledge during the interview shows your proactive approach.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare examples that demonstrate your flexibility in these areas, such as times when you successfully collaborated with others or took initiative on your own.
