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- Tasks: Manage subcontractor schedules and ensure timely completion of maintenance tasks.
- Company: Join a leading government contractor with a commitment to diversity and inclusion.
- Benefits: Permanent contract, competitive salary, and opportunities for professional growth.
- Other info: Supportive environment with a focus on teamwork and career development.
- Why this job: Be part of a dynamic team ensuring smooth service delivery and compliance.
- Qualifications: Experience in customer service or administration, strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a PPM Planner to work as part of the PPM Planning Team, providing vital support to both the PPM Planning function and regional Operations teams, with a strong focus on compliance and service delivery across the contract. By maintaining a high standard of organisation and communication, the role plays a key part in ensuring all subcontractor PPM activities meet contractual obligations and contribute to the smooth and efficient running of the service, supported through effective planning using CAFM systems and scheduling tools.
Key Responsibilities
- Manage subcontractor PPM schedules, including communication with contractors, sites and operational teams
- Plan and schedule PPM attendance dates to ensure tasks are completed within required timeframes
- Assign, raise and close PPM and corrective maintenance work orders in Tririga in line with monthly deadlines
- Liaise daily with engineering teams to maintain accurate and up-to-date PPM planners, including planned and unplanned absences
- Log, track and monitor remedial works and actively manage the incoming task queue
- Coordinate subcontractor activity, including booking site visits, raising purchase orders in Coupa and managing quotation requests
- Obtain, review and upload compliance and completion documentation into Tririga
- Prepare, download and distribute weekly and monthly PPM and management reports as required
Professional and Personal Competencies/Qualifications
- Previous experience in a customer service, contact centre or administrative role
- Call handling experience
- Proficient in Microsoft Office programmes
- Strong verbal and written communication skills, with the ability to liaise professionally at all levels and with external parties
- Proven ability to work effectively within a team to achieve organisational goals
- Highly organised with strong planning and scheduling skills
- Ability to prioritise workload, manage competing demands and analyse statistical data
- Able to work on own initiative while adhering to customer and business KPIs and SLAs
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
PPM Planner in Addlestone employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Planner in Addlestone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in PPM roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and scheduling. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed schedules or handled multiple tasks at once. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace PPM Planner in Addlestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Planner role. Highlight your experience in customer service and administrative roles, and don’t forget to showcase your planning and scheduling skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the PPM Planner position. Mention your strong communication skills and how you’ve successfully managed schedules or teams in the past. Let us know what makes you tick!
Showcase Relevant Experience: When filling out your application, be sure to highlight any relevant experience with CAFM systems or similar tools. We love seeing candidates who can hit the ground running, so if you've got the skills, flaunt them!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ISS Facilities Services
✨Know Your CAFM Systems
Familiarise yourself with Computer-Aided Facilities Management (CAFM) systems before the interview. Be ready to discuss how you've used similar tools in past roles, as this will show your understanding of the technical aspects of the PPM Planner position.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various teams and subcontractors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous jobs, especially in customer service or administrative roles.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage competing demands and prioritise tasks. Bring examples of how you've successfully planned and scheduled work in the past, as this is crucial for the PPM Planner role.
✨Understand Compliance and Service Delivery
Research the importance of compliance in the context of PPM activities. Be ready to explain how you ensure that all tasks meet contractual obligations and contribute to efficient service delivery, as this will demonstrate your alignment with the company's goals.