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- Tasks: Analyse data to enhance performance and support decision-making in a dynamic team.
- Company: Join ISS A/S, a global leader in facilities services, making workplaces thrive.
- Benefits: Enjoy hybrid work options, career development, and a supportive culture.
- Why this job: Be part of a collaborative environment that values your insights and fosters growth.
- Qualifications: 3+ years in business analysis, strong data skills, and a relevant degree required.
- Other info: Opportunity to work with a diverse team across 25 countries.
The predicted salary is between 28800 - 48000 £ per year.
As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.
Location: Northampton, London, Oxford, Birmingham
Model of work: Hybrid, as we anticipate the need to work 2 days a week from the Northampton office
Main purpose of the position: As part of a leading Financial sector key account team, the Analyst mines data to shape a deeper understanding of performance ultimately supporting the drive for enhanced managerial decision making through the coordinated delivery of clear information. The successful analyst will be integral to operational delivery for key projects that are intended to reshape the operation through efficiency and improved service delivery. The analyst will link to various on-account and off-account ISS teams, client representatives and third-party operations to deliver actionable intelligence that drives positive business management.
What you’ll do:
- Collaborate with the Global Strategy Director to establish baseline performance metrics that link information together to create meaningful insights
- Work with available financial and operational data to identify opportunities for business change
- Develop materials, presentations bringing reports and data points to life in a clear and sensible manner
- Mine data from existing reports and sources while supporting new methods to innovate and automate reporting
- Coordinate with the team to develop test case (pilot) projects to evaluate opportunities for business efficiency based on the insights generated
- Identify success criteria for pilot phase projects and support the tracking of outcomes from tests
- Support key meetings such as business reviews and other sessions
- Work closely with the digital services and business intelligence teams to leverage existing reports and formats while coordinating on bespoke elements when required
Who you’ll work with:
- A strategy pod charged with developing analysis based solutions
- A leading Financial sector account team working in over 25 countries
- Reports to - Global Strategy Director
Key qualifications:
- At least 3 years of experience in business analysis (ideally within the real estate or FM sector) as well as prior experience with using data to drive business solutions
- Proficiency in analysis such as cost ratios, productivity or success rates and other data modeling (understanding of financial analysis and ROI / NPV methodologies is a merit)
- Technology literacy, including familiarity with Tableau, Power BI and similar tools
- High data literacy and the ability to link data to a real-life setting
- Ability to connect commercials to strategy through performing market research and trend analysis including feasibility of business initiatives and developing budgets
- A bachelor’s degree in a related field such as finance, economics or accounting. (Advanced qualifications such as an MBA are desirable)
- Examples of collaboration across business functions within prior work experience (Nice to have)
- Experience in developing financial models for real estate transactions, lease pricing and scenario analysis an asset
Personal skills you excel:
- A strong affinity for research and a love for mining data
- An organized approach towards task management
- A polished communication style - in written and interpersonal modes
- High-quality presentation development skills (nice to have)
- Familiarity with FM industry operations and performance metrics
Attributes:
- Collaborative working style
- Adaptable to new challenges
- Considerate communicator
- Energetic approach to work
Why ISS: At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.
ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS.
How You’ll Apply: Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible.
ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.
Performance Insights Analyst employer: ISS A/S
Contact Detail:
ISS A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Insights Analyst
✨Tip Number 1
Familiarise yourself with the key performance metrics relevant to the facilities management sector. Understanding how these metrics impact decision-making will help you demonstrate your analytical skills during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work in business analysis or performance insights. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your data visualisation skills, particularly with tools like Tableau and Power BI. Being able to present data clearly and effectively will set you apart as a candidate who can bring reports to life.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive business solutions in your previous roles. This will showcase your experience and ability to connect data insights to real-world applications.
We think you need these skills to ace Performance Insights Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business analysis, particularly within the real estate or facilities management sector. Emphasise your proficiency with data analysis tools like Tableau and Power BI, as well as any financial modelling experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data mining and how it can drive business solutions. Mention specific examples of past projects where you successfully identified opportunities for business change through data analysis.
Showcase Your Communication Skills: Since the role requires polished communication skills, ensure that your application materials are well-written and free of errors. Use clear and concise language to demonstrate your ability to present complex data in an understandable way.
Highlight Collaborative Experience: Discuss any previous roles where you collaborated across different business functions. This will show your ability to work within a team and contribute to key projects, which is essential for the Performance Insights Analyst position.
How to prepare for a job interview at ISS A/S
✨Understand the Role
Make sure you have a solid grasp of what a Performance Insights Analyst does. Familiarise yourself with the key responsibilities mentioned in the job description, such as mining data and developing performance metrics. This will help you articulate how your skills align with the role.
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis tools like Tableau or Power BI. Bring examples of how you've used data to drive business solutions in previous roles, especially in the real estate or facilities management sectors.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you identified opportunities for business change or improved efficiency through data insights. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, be ready to share examples of how you've successfully collaborated across functions in past positions. Highlight your communication style and how it contributes to effective teamwork.
