Global Building Fabric Maintenance Director

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: United Kingdom (Multiple Locations, with potential for hybrid or remote work)

Job Type: Full-Time, Permanent

Main purpose of the position: We are seeking an experienced Global Maintenance Advisor specializing in building surveying to lead the strategic management, maintenance, and replacement costing of fabric assets across our global portfolio. Aligned with RICS standards, this role focuses on ensuring the integrity, performance, and longevity of building fabric assets. The successful candidate will develop and implement consistent maintenance strategies, conduct, supervise detailed survey programs and optimize cost models to support compliance, performance, and client investment.

This position requires expertise in building surveying, fabric lifecycle costing using BCIS and be fully familiar with NRM 3. The candidate will demonstrate data-driven decision-making and experience of working across international regions to deliver sustainable and cost-effective fabric asset management.

Key Responsibilities:

• Maintenance Strategy Development: Develop and implement consistent global maintenance policies for fabric assets (e.g., building envelopes, roofs, facades, and internal finishes), ensuring alignment with RICS standards.
• Condition Surveys and Building Pathology: Conduct and oversee comprehensive condition surveys, applying building pathology principles to identify defects, deterioration, and risks in fabric assets, ensuring proactive maintenance to prevent failures.
• Fabric Asset Management: Manage the lifecycle of fabric assets, including assessment, maintenance planning, and repair strategies, to enhance durability and performance across global sites.
• Lifecycle Costing and Budgeting: Develop detailed cost models and lifecycle costing analyses for fabric assets, providing accurate site-level cost insights to optimize maintenance budgets and reduce long-term expenditure.
• Data Analysis and Reporting: Utilize data analytics to deliver improved fabric asset performance through condition-based maintenance and predictive strategies, assurance of compliance with statutory and regulatory requirements, and optimized client investment by minimizing reactive maintenance and extending asset life.
• Process Optimization: Implement systematized maintenance processes, leveraging tools such as Computerized Maintenance Management Systems (CMMS) to streamline work instructions and ensure consistent global standards.
• Maintenance Planning: Develop site-specific maintenance plans for fabric assets, incorporating RICS-compliant condition assessments and strategies for End-of-Life (EOL) fabric components.
• Strategic Cost Management: Build a global fabric asset maintenance strategy to deliver cost-effective, sustainable maintenance programs, balancing capital and operational expenditures.
• Compliance and Risk Management: Ensure fabric assets are compliant with local regulations, environmental considerations, and risk mitigation for structural and fabric-related issues.
• Budget Support: Collaborate on budget development for fabric asset maintenance, focusing on cost-efficient reactive repairs and preventive strategies to reduce overall maintenance costs.

Qualifications and Skills:

• Education: Bachelor’s degree in Building Surveying, Civil Engineering, Architecture, or a related field. RICS accreditation (MRICS or FRICS) is highly desirable.
• Experience: Minimum of 10 years of experience in building surveying, with a focus on fabric asset maintenance and management, preferably in a global context. Proven expertise in conducting RICS-compliant condition surveys, building pathology assessments, and lifecycle costing for fabric assets. Experience in developing and implementing maintenance strategies for diverse building types across multiple regions.
• Technical Skills: Strong knowledge of RICS standards, including building pathology, dilapidations, and condition-based maintenance practices. Proficiency in lifecycle costing and cost modeling for fabric assets, with the ability to forecast long-term maintenance costs. Awareness of CMMS platforms (e.g., Trirega) and data analytics tools to support maintenance planning and performance reporting. Familiarity with statutory and regulatory requirements for fabric assets, including building codes and environmental standards.
• Soft Skills: Exceptional leadership and communication skills to coordinate with global teams, clients, and stakeholders. Strategic thinker with the ability to align fabric asset maintenance with organizational and client objectives. Strong analytical and problem-solving skills, with a focus on identifying and mitigating risks in fabric assets.
• Additional Requirements: Ability to travel internationally as needed to conduct site surveys and support global operations. In-depth understanding of fabric asset categories, including building envelopes, roofing systems, cladding, and internal finishes. Ability to translate technical survey findings into actionable maintenance and cost strategies for non-technical stakeholders.

At ISS, we are more than just a service provider; we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged, and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.