At a Glance
- Tasks: Create and improve user documentation for innovative software products.
- Company: Join Palantir, a leader in data-driven decision-making.
- Benefits: Competitive salary, flexible work environment, and opportunities for growth.
- Other info: Collaborative culture with autonomy and exciting projects.
- Why this job: Make a real impact by helping users understand powerful technology.
- Qualifications: 3+ years of technical writing experience and strong communication skills.
The predicted salary is between 50000 - 70000 £ per year.
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products. At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels. Teams and individuals at Palantir operate with a high degree of autonomy and independence. In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organisational needs. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.
Core Responsibilities
- Understand and communicate the value proposition of Palantir’s products.
- Create user documentation in partnership with developers and business teams.
- Review and edit documentation to maintain a high level of quality.
- Identify, triage, and resolve needs in documentation.
- Maintain style guides and best practices for writing, improving, and publishing documentation.
- Manage and structure multi-stakeholder documentation projects.
- Uphold a culture in which developers are engaged with documenting their products, including hosting training sessions and workshops.
What We Value
- Commitment to quality and accuracy in communication and writing, with the ability to translate complex technical subjects into clear, concise prose suited for the intended audience.
- Ability to prioritise, adapt, and operate in unstructured environments as part of a fast-moving team.
- Enthusiasm for learning about and communicating new technology and concepts.
- Experience working with engineering teams as part of the software development process.
What We Require
- Outstanding writing and editing skills.
- 3+ years of technical writing experience or similar experience in software development.
- Experience with programming, scripting, or statistical packages; previous work in software engineering or data science is a plus.
If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you’ve been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).
Technical Writer employer: Israelvcforum
Palantir is an exceptional employer that fosters a culture of innovation and autonomy, allowing technical writers to thrive in a dynamic environment. With a commitment to quality and collaboration, employees are encouraged to engage deeply with product development, ensuring their work has a meaningful impact on real-world challenges. Located in a vibrant tech hub, Palantir offers ample opportunities for professional growth and the chance to work alongside some of the brightest minds in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those at Palantir. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best writing and documentation work. This is your chance to shine and demonstrate how you can make a difference at Palantir.
✨Tip Number 3
Prepare for the interview by understanding Palantir’s products inside out. The more you know about what they do, the better you can tailor your answers and show you're the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Show Off Your Writing Skills:As a technical writer, your writing is your superpower! Make sure your application showcases your ability to communicate complex ideas clearly and concisely. Use examples from your past work to demonstrate how you've turned technical jargon into user-friendly documentation.
Tailor Your Application:Don’t just send a generic application our way. Take the time to tailor your CV and cover letter to highlight your experience with software development and technical writing. Show us how your skills align with what we’re looking for at Palantir!
Highlight Collaboration Experience:We love team players! In your application, mention any experience you have working with developers or cross-functional teams. Share how you’ve collaborated to create or improve documentation, as this is key to succeeding in our environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Palantir!
How to prepare for a job interview at Israelvcforum
✨Know the Product Inside Out
Before your interview, take the time to understand Palantir's products and their value propositions. Familiarise yourself with how they help users in various scenarios, like developing lifesaving drugs or forecasting supply chain disruptions. This knowledge will not only impress your interviewers but also help you articulate how your skills as a technical writer can enhance user documentation.
✨Showcase Your Writing Skills
Bring samples of your previous work that demonstrate your ability to translate complex technical subjects into clear, concise prose. Be prepared to discuss your writing process and how you ensure quality and accuracy in your documentation. This is your chance to shine, so make sure your portfolio reflects your best work!
✨Emphasise Collaboration
Since the role involves working closely with developers and business teams, highlight your experience in collaborative environments. Share examples of how you've partnered with technical teams to create or improve documentation. This will show that you can effectively communicate and engage with stakeholders, which is crucial for success at Palantir.
✨Prepare for Unstructured Scenarios
Palantir values adaptability in fast-moving teams. Think of instances where you've had to prioritise tasks or adapt to changing requirements in your previous roles. Be ready to discuss how you manage your time and projects in unstructured environments, as this will demonstrate your ability to thrive in the dynamic setting at Palantir.
