At a Glance
- Tasks: Engage with customers to design and implement cutting-edge security solutions.
- Company: Join a certified Great Place to Work® and industry leader in cyber-physical systems protection.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic team environment with global reach and recognition in the tech industry.
- Why this job: Make a real impact by enhancing security for mission-critical infrastructure worldwide.
- Qualifications: Strong communication skills and a passion for technology and customer service.
The predicted salary is between 50000 - 70000 £ per year.
We’re growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
About Claroty:
Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.
A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.
Requirements:
- Work with customers to plan, design, deploy, and configure Claroty’s solution to meet the client’s objectives and requirements, while driving value.
- Act as the point of contact for all of the customers technical requirements.
- Identify areas of improvement in products and services based on customer feedback, industry direction, and personal experience.
- Develop artifacts, documentation, etc., to optimize services, increase product value, and create value for customers.
Technical Account Manager employer: Israelvcforum
At Claroty, we prioritise our employees' growth and well-being, fostering a collaborative work culture that thrives on our core values of People First and Customer Obsession. As a Great Place to Work® certified company, we offer exceptional benefits, including opportunities for professional development and a supportive environment that encourages innovation and excellence. Located in the vibrant city of New York, our team enjoys the unique advantage of being at the heart of a leading tech hub, where creativity and technology converge.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with professionals in the field. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their values and how you can contribute to their mission. Tailor your responses to reflect their core values like customer obsession and integrity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about customer success and technical excellence, so share your experiences that align with our core values!
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Account Manager position. Highlight relevant skills and experiences that match the job description, especially those related to customer engagement and technical solutions.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This helps us quickly see how you can add value to our team!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Israelvcforum
✨Know Your Stuff
Make sure you understand Claroty's platform and its key features. Brush up on cyber-physical systems (CPS) protection and be ready to discuss how you can help clients achieve their objectives using the solutions offered.
✨Showcase Your Customer Obsession
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you identified their needs and provided tailored solutions, demonstrating your commitment to putting people first.
✨Be Ready to Discuss Improvements
Think about areas where you’ve identified improvements in previous roles. Be prepared to share insights on how you would gather customer feedback and use it to enhance products and services at Claroty.
✨Bring Documentation Samples
Since the role involves developing documentation and artifacts, consider bringing samples of your previous work. This could include project plans, technical documents, or any relevant materials that showcase your ability to optimise services and create value.
