Technical Account Manager in London

Technical Account Manager in London

London Full-Time 50000 - 70000 £ / year (est.) Home office (partial)
Israelvcforum

At a Glance

  • Tasks: Collaborate with clients to implement and optimise cutting-edge cyber-physical security solutions.
  • Company: Join a certified Great Place to Work® and industry leader in CPS protection.
  • Benefits: Competitive salary, remote work options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team with global reach and recognition in the tech industry.
  • Why this job: Make a real impact in securing critical infrastructure while working with innovative technology.
  • Qualifications: Strong communication skills and a passion for customer success in tech environments.

The predicted salary is between 50000 - 70000 £ per year.

We’re growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

About Claroty: Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv.

The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.

Requirements: As a Technical Account Manager, your impact will be:

  • Work with customers to plan, design, deploy, and configure Claroty’s solution to meet the client’s objectives and requirements, while driving value.
  • Act as the point of contact for all of the customers technical requirements.
  • Identify areas of improvement in products and services based on customer feedback, industry direction, and personal experience.
  • Develop artifacts, documentation, etc., to optimize services, increase product value, and create value for customers.

Technical Account Manager in London employer: Israelvcforum

At Claroty, we pride ourselves on being a People First organisation that fosters a culture of collaboration and innovation. As a Technical Account Manager, you will benefit from our commitment to employee growth through continuous learning opportunities and a supportive work environment, all while contributing to our mission of securing critical infrastructure globally. With our recognition as a Great Place to Work® and our industry-leading position, you can expect a rewarding career that not only values your contributions but also empowers you to make a meaningful impact.

Israelvcforum

Contact Details:

Israelvcforum Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Account Manager in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Claroty on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Account Manager role. Personal connections can give you insights that job descriptions just can't.

Tip Number 2

Prepare for the interview by diving deep into Claroty's products and services. Understand how they secure cyber-physical systems and think about how you can contribute to their mission. Show them you're not just another candidate; you're someone who genuinely cares about their customers and values.

Tip Number 3

Practice your pitch! Be ready to explain how your skills align with the role of a Technical Account Manager. Highlight your experience in customer engagement and technical problem-solving. We want to see you shine and demonstrate your passion for driving value for clients.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Claroty. Let’s get you that interview!

We think you need these skills to ace Technical Account Manager in London

Customer Relationship Management
Technical Solution Design
Deployment and Configuration
Product Improvement Identification
Documentation Development
Value Creation
Communication Skills

Some tips for your application 🫡

Show Your Passion for People:When writing your application, let your enthusiasm for putting people first shine through. Share examples of how you've prioritised customer needs in past roles, as this aligns perfectly with our core values.

Be Specific About Your Technical Skills:As a Technical Account Manager, we want to see your technical prowess! Highlight your experience with cyber-physical systems and any relevant tools or technologies you've worked with. The more specific you are, the better!

Demonstrate Your Problem-Solving Skills:We love candidates who can think on their feet! In your application, include instances where you've identified issues and implemented solutions that drove value for customers. This shows us you're ready to tackle challenges head-on.

Keep It Professional Yet Personal:While we appreciate professionalism, don't be afraid to let your personality shine through in your application. We’re looking for someone who embodies integrity and excellence, so a touch of authenticity can go a long way!

How to prepare for a job interview at Israelvcforum

Know Your Stuff

Make sure you understand Claroty's platform and its key features. Familiarise yourself with cyber-physical systems (CPS) protection and how it relates to the role of a Technical Account Manager. This will help you answer technical questions confidently and show your genuine interest in the company.

Showcase Your Customer Focus

Since the role emphasises customer obsession, prepare examples from your past experiences where you've successfully managed client relationships or resolved technical issues. Highlight how you’ve driven value for customers and improved their experience with your solutions.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.

Emphasise Team Collaboration

Claroty values integrity and teamwork, so be ready to discuss how you work with others to achieve common goals. Share specific instances where collaboration led to successful outcomes, demonstrating that you can thrive in a team-oriented environment.