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- Tasks: Support HR operations by managing employee absences and answering HR-related queries.
- Company: Join a dynamic global HR Shared Services team in Uxbridge.
- Benefits: Competitive pay, flexible working environment, and opportunities for professional growth.
- Why this job: Make a real difference in employees' lives while developing your HR expertise.
- Qualifications: Experience in HR Shared Services, strong communication skills, and attention to detail.
- Other info: Exciting role with potential for career advancement in a multinational setting.
The predicted salary is between 13 - 16 £ per hour.
We are seeking an experienced HR Shared Services Specialist to join a fast-paced, global HR Shared Services function based in Stockley Park, Uxbridge. You will join an established team responsible for the day-to-day management of employee absences and general HR-related inquiries.
The role will also occasionally provide support to other teams and global regions where you will help to manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as and when required.
We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions and is interested in continuing to build upon their knowledge across all HR functions. Candidates must be team and detail orientated, flexible with continuous process and system changes, possess a problem-solving mindset and thrive in structured, process-driven environments, enjoy problem-solving and take pride in delivering high-quality service while maintaining confidentiality and attention to detail at all times.
Skills and Experience- Strong background in HR Shared Services or HR Operations
- Experience using case management tools (especially ServiceNow) and experience in using HR Systems especially Workday
- Experience managing employee absence and advising colleagues accordingly
- Knowledge of HR policies, employment legislation and HR operational processes
- Strong stakeholder management and excellent customer service skills
- Confident handling sensitive and confidential employee data
- Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred)
- HR qualification (CIPD or equivalent)
- Bilingual in a major European language (written and spoken)
- Experience supporting HR operations in a multinational or EMEA environment
- Responsible for analysing and answering HR-related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders
- Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner
- Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate.
- Interprets and explains company policies, procedures, laws, standards and regulations and advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits
- Maintains complete and accurate records of internal Leave of Absence (LOA) requests in accordance with specified legal requirements and documentation of best practices
- Provide support for a range of HR administrative processes supporting the employee lifecycle
- Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find an answer to their questions via self-service
- Ability to prioritize workload to complete assigned deliverables within the allocated timeline
Please contact Edward Laing here at ISR to learn more about working as a HR Advisor for Employee Absence and Exit Management for employees across the European region.
Human Resources Policy Advisor in Uxbridge employer: ISR Recruitment
Contact Detail:
ISR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Policy Advisor in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you're not just a fit for the role, but also for their team. Tailor your answers to reflect their values!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common HR questions and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Human Resources Policy Advisor in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services role. Highlight your experience with case management tools like ServiceNow and HR systems such as Workday. We want to see how your skills match what we're looking for!
Show Your Enthusiasm: In your cover letter, let us know why you're passionate about a career in Human Resources. Share specific examples of how you've helped employees in the past and how you plan to continue building your HR knowledge with us.
Be Detail-Oriented: Since this role requires attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take pride in delivering high-quality work, so show us that you can do the same in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!
How to prepare for a job interview at ISR Recruitment
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR policies, employment legislation, and operational processes. Being able to discuss these confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled HR-related issues in the past. Think about specific cases where you had to manage employee absences or handle sensitive data. This will demonstrate your ability to think on your feet and provide high-quality service.
✨Familiarise Yourself with Tools
If you have experience with case management tools like ServiceNow or HR systems like Workday, be ready to discuss this in detail. If not, do a bit of research to understand how they work and their importance in HR operations.
✨Engage with Stakeholders
Since the role involves liaising with various stakeholders, think about how you can showcase your excellent customer service skills. Prepare to discuss how you've effectively communicated with different teams and managed relationships in previous roles.
