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- Tasks: Provide first-line technical support and troubleshoot issues for customers.
- Company: Dynamic recruitment agency in Runcorn, UK, focused on tech support.
- Benefits: Salary between £25,000 to £30,000, plus training and additional perks.
- Why this job: Join a supportive team and enhance your skills while helping others.
- Qualifications: Bilingual in English and French or Spanish, with technical support experience.
- Other info: Great opportunity for career growth in a vibrant work environment.
The predicted salary is between 25000 - 30000 £ per year.
A recruitment agency is seeking two Service Desk Engineers in Runcorn, UK. Candidates must be bilingual in English and either French or Spanish, and have a background in technical support.
This role involves providing first-line technical services, troubleshooting various issues, and delivering high customer service standards.
The position offers a salary between £25,000 to £30,000 per year with additional benefits and training in a supportive environment.
Multilingual Service Desk Engineer (FR/ES) - On-Call & Training in Runcorn employer: ISR Recruitment
Contact Detail:
ISR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Service Desk Engineer (FR/ES) - On-Call & Training in Runcorn
✨Tip Number 1
Make sure to brush up on your bilingual skills! Practise speaking in both French and Spanish, as you’ll want to impress during the interview. We all know that communication is key in a Service Desk role.
✨Tip Number 2
Get familiar with common technical issues and troubleshooting techniques. We recommend creating a cheat sheet of FAQs or scenarios you might encounter. This will help you feel more confident when discussing your experience.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve gone above and beyond for a customer. We want to see how you handle tough situations and keep that high standard of service.
✨Tip Number 4
Apply through our website for a smoother process! We’re here to support you every step of the way, so don’t hesitate to reach out if you have any questions about the application or interview process.
We think you need these skills to ace Multilingual Service Desk Engineer (FR/ES) - On-Call & Training in Runcorn
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for bilingual candidates, make sure to highlight your proficiency in both English and either French or Spanish. Use examples from your past experiences where you’ve successfully communicated in these languages.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description by emphasising your technical support background and any relevant experience. We want to see how you fit into our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, especially in a technical support position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at ISR Recruitment
✨Brush Up on Your Bilingual Skills
Since the role requires you to be bilingual in English and either French or Spanish, make sure you're comfortable switching between languages. Practise common technical support phrases in both languages so you can respond confidently during the interview.
✨Know Your Tech Inside Out
Familiarise yourself with common technical issues and troubleshooting methods. Be prepared to discuss your previous experiences in technical support and how you resolved specific problems. This will show that you have the practical knowledge needed for the role.
✨Showcase Your Customer Service Skills
This position emphasises high customer service standards, so think of examples where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction, as this will highlight your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, training opportunities, and the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.