At a Glance
- Tasks: Conduct business analysis to improve case and incident management for a major UK Government project.
- Company: Join a leading consultancy supporting vital government initiatives.
- Benefits: Competitive pay, remote work, and the chance to shape public services.
- Other info: Opportunity for career growth in a dynamic, multidisciplinary team.
- Why this job: Make a real difference in government services while working with top professionals.
- Qualifications: Experience in business analysis, especially within GDS and complex digital projects.
The predicted salary is between 34000 - 51000 £ per year.
6-month contract Remote Working Outside IR35 Market Rates (c£425 per day)
The Opportunity: Our client is supporting a major UK Government Department on a strategically important Discovery programme to shape the future of its Case and Incident Management capability. The Discovery will examine how the organisation manages cases, incidents, contacts, alerts, information flows and coordinated responses across routine operations and major incidents. We are seeking an experienced Business Analyst (SFIA Level 5) to undertake structured business and operational analysis, helping to define future service requirements and inform the next phase of delivery. Working as part of a multidisciplinary Agile team, you'll collaborate with Product Managers, Service Designers, User Researchers, Enterprise Architects and Technical Architects to understand the current operating environment, identify opportunities for improvement and help develop recommendations that will shape future Alpha delivery. This is an excellent opportunity to contribute to a high-profile Government Discovery programme while working with experienced digital and architecture professionals.
Skills and Experience:
- Significant Business Analysis experience operating at SFIA Level 5.
- Proven experience delivering Business Analysis within Government Digital Service (GDS) Discovery phases or similarly complex digital transformation programmes.
- Strong process mapping, business process analysis and requirements elicitation skills.
- Excellent workshop facilitation and stakeholder engagement experience.
- Experience analysing end-to-end services spanning multiple business areas, systems and operational processes.
- Ability to distinguish between user needs, business requirements, constraints, assumptions and potential solution options.
- Strong analytical and documentation skills, with experience producing clear, evidence-based outputs for senior decision-makers.
- Experience working with operational, product, technical, data and governance stakeholders.
- Excellent communication and relationship-building skills.
Desirable:
- Public Health / Healthcare Case Management / Incident Management / Emergency Response / Regulated Services
- Large-scale Public Sector organisations with Government Digital Service (GDS) delivery
Role and Responsibilities:
- Undertake structured business and operational analysis across case and incident management services.
- Elicit, analyse and document business, operational and organisational requirements across routine, enhanced and severe incident response.
- Map current business processes, user journeys, stakeholder interactions, information flows, dependencies and operational hand-offs.
- Identify pain points, duplication, manual workarounds, failure demand, operational risks and opportunities for service improvement.
- Define, prioritise and document business requirements, use cases, assumptions and business rules.
- Support the assessment of business viability, technical feasibility and build, buy or reuse options.
- Contribute to the development of future service hypotheses, Discovery recommendations, roadmaps, success measures and the final Discovery Report.
- Work collaboratively within a multidisciplinary team including Business Analysts, Product Managers, Service Designers, User Researchers and Technical Architects.
- Facilitate workshops and stakeholder engagement sessions across business and technical communities.
- Present findings and recommendations clearly to senior stakeholders and decision-makers.
NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (around one weeks’ lead-time).
Applications: To learn more about this newly created opportunity consulting as a GDS-focused Business Analyst for an initial 6-month engagement, operating on a remote-working basis; please call and speak with Edward Laing here at ISR Recruitment on 07436 071 872 or please send through a copy of your latest online profile and/or CV (edward@isr.uk.com) for an immediate call back in the strictest confidence. If you're an experienced Business Analyst with a strong background in GDS Discovery, business process analysis and stakeholder engagement, and you're looking to play a key role in shaping the future of a critical Government service we'd love to hear from you; please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology.
Business Analyst (GDS) - Home-Based in Altrincham employer: ISR Recruitment
As a leading player in the public sector digital transformation space, we offer an exceptional work environment for Quality Assurance Engineers looking to make a meaningful impact. Our remote working model allows for flexibility while collaborating with a multidisciplinary Agile team dedicated to delivering high-quality digital services. With a strong focus on employee growth and development, we provide opportunities to enhance your skills in cloud-based data platforms and contribute to significant government projects.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (GDS) - Home-Based in Altrincham
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If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Business Analyst (GDS) - Home-Based in Altrincham
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at ISR Recruitment.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at ISR Recruitment. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at ISR Recruitment
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
