At a Glance
- Tasks: Provide IT support, maintain hardware, and manage software for a dynamic educational environment.
- Company: Join a supportive team dedicated to enhancing technology in education.
- Benefits: Up to £27,000 salary, 28 days holiday, private healthcare, and a government pension.
- Other info: Exciting opportunity for career growth in a fast-paced IT support role.
- Why this job: Make a difference in education while developing your IT skills in a collaborative setting.
- Qualifications: A Level, NVQ, or Apprenticeship in IT; experience with Windows and cloud services.
The predicted salary is between 21600 - 28800 £ per year.
Enhanced DBS (must be able to obtain)
Up to £27,000 per year (please note this role is on a banding which will be discussed on an initial call)
28 days holiday plus bank holidays, Government Pension (17.5%), Private Healthcare, etc.
Skills and Experience:
- Experience of providing IT Support within an educational, corporate or charity setting would be ideal
- Relevant A Level, NVQ or Apprenticeship within IT
- Experienced with maintaining and repairing endpoint hardware
- Experience with maintaining and repairing server hardware
- Experience with Microsoft Windows 10/11/Server 2016
- Experience with Office 365, Azure AD and other cloud services
- System administration experience - mainly with Windows
- Good understanding of basic networking principles
Respond to and complete tasks as allocated via the IT Helpdesk
Support and the day-to-day operations of my client's group
Ensure the effective maintenance and management of IT hardware, software and processes
Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance
Driving license is essential
Ensure IT asset management is kept up to date with in-life management.
IT Support Technician in Plymouth employer: ISR Recruitment Ltd
Join a dynamic team as an IT Support Technician in Plymouth, where we prioritise employee well-being and professional growth. With a generous benefits package including 28 days of holiday, a robust Government Pension, and private healthcare, we foster a supportive work culture that values collaboration and innovation. Our commitment to your development ensures you have the resources and opportunities to thrive in your career while making a meaningful impact in the educational sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in educational or corporate settings. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, bring along examples of your work. This could be anything from troubleshooting guides to projects you've completed—let them see what you can do!
✨Tip Number 3
Prepare for the interview like it’s a big exam! Research common IT support scenarios and think about how you’d handle them. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better shot at landing that dream job. Plus, we love seeing familiar faces!
We think you need these skills to ace IT Support Technician in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support, especially in educational or corporate settings. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background makes you a great fit for our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Technical Skills:Be specific about your technical skills, especially with Windows 10/11, Office 365, and any cloud services you've worked with. We want to know what you can bring to the table, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ISR Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows 10/11, Server 2016, and Office 365. Be ready to discuss your experience with maintaining and repairing both endpoint and server hardware, as well as any cloud services you've worked with. This will show that you're not just familiar with the tools but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've responded to IT helpdesk tickets in the past. Think about specific challenges you faced and how you resolved them. This will demonstrate your ability to handle tasks efficiently and follow best practice guidance, which is crucial for the role.
✨Understand the Company Culture
Research the company’s values and mission, especially since they operate within an educational or charity setting. Tailor your answers to reflect how your skills and experiences align with their goals. This shows that you’re not just looking for any job, but that you genuinely want to contribute to their success.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team structure, ongoing projects, or how they measure success in the IT department. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
