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- Tasks: Support employees with HR queries and manage employee absences in a dynamic environment.
- Company: Join a fast-paced global HR Shared Services team in Stockley Park.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in employee experiences while developing your HR skills.
- Qualifications: Experience in HR Shared Services and strong customer service skills required.
- Other info: Exciting role with potential for career advancement in a supportive team.
The predicted salary is between 13 - 16 £ per hour.
We are seeking an experienced HR Shared Services Specialist to join a fast-paced, global HR Shared Services function based in Stockley Park, Uxbridge. You will join an established team responsible for the day-to-day management of employee absences and general HR-related inquiries. The role will also occasionally provide support to other teams and global regions where you will help to manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as and when required.
We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions and is interested in continuing to build upon their knowledge across all HR functions. Candidates must be team and detail orientated, flexible with continuous process and system changes, possess a problem-solving mindset and thrive in structured, process-driven environments, enjoy problem-solving and take pride in delivering high-quality service while maintaining confidentiality and attention to detail at all times.
Skills and Experience:
- Strong background in HR Shared Services or HR Operations
- Experience using case management tools (especially ServiceNow) and experience in using HR Systems especially Workday
- Experience managing employee absence and advising colleagues accordingly
- Knowledge of HR policies, employment legislation and HR operational processes
- Strong stakeholder management and excellent customer service skills
- Confident handling sensitive and confidential employee data
- Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred)
Desirable:
- HR qualification (CIPD or equivalent)
- Bilingual in a major European language (written and spoken)
- Experience supporting HR operations in a multinational or EMEA environment
Role and Responsibilities:
- Responsible for analysing and answering HR-related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders
- Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner
- Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate.
- Interprets and explains company policies, procedures, laws, standards and regulations and advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits
- Maintains complete and accurate records of internal Leave of Absence (LOA) requests in accordance with specified legal requirements and documentation of best practices
- Provide support for a range of HR administrative processes supporting the employee lifecycle
- Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find an answer to their questions via self-service
- Ability to prioritize workload to complete assigned deliverables within the allocated timeline
Hr Advisor in London employer: ISR RECRUITMENT LIMITED
Contact Detail:
ISR RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hr Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in HR shared services.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you successfully handled HR-related queries or managed sensitive data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Hr Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services role. Highlight your experience with case management tools like ServiceNow and HR systems such as Workday. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled HR-related challenges in the past. We love candidates who can demonstrate a problem-solving mindset and thrive in structured environments.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-organised application!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at ISR RECRUITMENT LIMITED
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR policies, employment legislation, and operational processes. Being able to discuss these confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Familiarise Yourself with Tools
Since experience with case management tools like ServiceNow and HR systems such as Workday is essential, take some time to get comfortable with these platforms. If you can demonstrate your proficiency during the interview, it’ll give you a significant edge.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully managed employee absences or resolved HR-related queries in the past. Highlighting your problem-solving mindset will resonate well with the interviewers, especially since they value high-quality service.
✨Engage with Stakeholders
Be ready to discuss your experience in stakeholder management. Think of specific instances where you’ve effectively communicated with different teams or departments. This will illustrate your ability to collaborate and maintain confidentiality while handling sensitive information.
