ICT Support Team Leader

ICT Support Team Leader

Full-Time 24000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage ICT support services for schools, ensuring top-notch service desk performance.
  • Company: Join a leading educational institution making a difference in students' lives.
  • Benefits: Enjoy 25 days holiday, local government pension, life insurance, and private medical cover.
  • Why this job: Shape the future of education through innovative ICT solutions and team leadership.
  • Qualifications: Strong ICT experience, technical skills, and team management abilities required.
  • Other info: Dynamic role with opportunities for professional growth and development.

The predicted salary is between 24000 - 40000 £ per year.

Overview: ICT Support Team Leader – Surrey. Up to cĀ£40,000 per year. 25 days holiday plus bank holidays, Local Government Pension, Life Insurance, Private Medical, etc.

Skills and Experience:

  • Strong ICT experience ideally within an educational environment
  • Excellent technical knowledge and IT skills, including MS Office 365 and database systems
  • Ability to manage projects and lead a team effectively
  • Experience with ICT procurement and resource management
  • Excellent technical knowledge with Windows server, Windows 11, networking (TCP/IP), DNS, DHCP, Active Directory and Group policy
  • Cloud knowledge (AWS or Azure) as well as knowledge of Azure AD
  • Full UK driving licence required
  • Ability to lead, motivate, coach and mentor team members
  • Good knowledge of end user devices, including PCs, laptops, iPads, tablets and mobile phones
  • Experienced in prioritising varied and conflicting work demands and able to work under pressure
  • Willingness and adaptability in tackling the variety of tasks arising in an educational environment

The Opportunity:

My client based in the Education sector are looking for an IT Support Team Leader on a permanent basis. In this role you will lead and manage ICT support services and service desk performance for schools within the trust. You must be able to line manage, develop, and support the ICT support team, including induction, coaching, and performance management. You will be required to travel between schools within the Trust to provide leadership support when needed so a driving licence is essential.

Applications:

Please contact John here at ISR to talk more about this brand-new opportunity working for a leading educational institution as an IT Support Team Leader based in Surrey.

ICT Support Team Leader employer: ISR RECRUITMENT LIMITED

Join a leading educational institution in Surrey as an ICT Support Team Leader, where you will enjoy a supportive work culture that prioritises employee development and well-being. With competitive benefits including 25 days holiday, a Local Government Pension, and opportunities for professional growth, this role offers a meaningful career path in a dynamic environment dedicated to enhancing ICT services for schools. Embrace the chance to lead a motivated team while making a significant impact in the education sector.
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Contact Detail:

ISR RECRUITMENT LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Support Team Leader

✨Tip Number 1

Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for an ICT Support Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with Windows server, MS Office 365, and cloud services like AWS or Azure. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Showcase your leadership abilities! Be ready to share examples of how you've successfully managed projects and led teams in the past. Highlight your coaching and mentoring experiences to demonstrate that you can motivate and develop your team effectively.

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let's get you that ICT Support Team Leader position!

We think you need these skills to ace ICT Support Team Leader

ICT Experience
Technical Knowledge
IT Skills
MS Office 365
Database Systems
Project Management
Team Leadership
ICT Procurement
Resource Management
Windows Server
Windows 11
Networking (TCP/IP)
DNS
DHCP
Active Directory
Group Policy
Cloud Knowledge (AWS or Azure)
Azure AD
End User Devices Knowledge
Prioritisation Skills
Adaptability

Some tips for your application 🫔

Tailor Your CV: Make sure your CV highlights your strong ICT experience, especially in educational settings. We want to see your technical skills shine, so don’t forget to mention your expertise with MS Office 365, Windows server, and any cloud knowledge you have!

Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why you're passionate about leading an ICT support team and how your experience aligns with the role. Remember, we love a bit of enthusiasm!

Showcase Your Leadership Skills: Since this role involves managing a team, make sure to highlight your experience in coaching and mentoring. Share examples of how you've motivated your team in the past – we want to know how you can lead us to success!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!

How to prepare for a job interview at ISR RECRUITMENT LIMITED

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around Windows server, MS Office 365, and cloud services like AWS or Azure. Be ready to discuss specific projects where you've used these skills, as this will show your depth of experience.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've coached or mentored team members in the past, and be ready to discuss your approach to performance management.

✨Be Ready for Scenario Questions

Expect questions that assess how you handle conflicting work demands or pressure situations. Think of specific instances where you've successfully prioritised tasks or resolved issues in an educational environment, as this will highlight your adaptability.

✨Understand the Educational Context

Familiarise yourself with the challenges and needs of ICT support in schools. Being able to speak about how your role can impact the educational experience will set you apart and show your commitment to the sector.

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