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For Companies At a Glance
- Tasks: Coordinate workshop administration and support technicians in a fast-paced environment.
- Company: Established service provider in the automotive sector with a supportive culture.
- Benefits: Competitive salary, structured training, and stable weekday hours.
- Why this job: Join a growing team and develop valuable skills in contract and warranty administration.
- Qualifications: Previous admin experience and strong attention to detail required.
- Other info: Dynamic role with opportunities for career growth and learning.
The predicted salary is between 22400 - 28400 £ per year.
Location: Reading
Salary: £26,440 per annum
Hours: Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm)
Sector: Automotive
Overview
ISQ Recruitment is working with a well-established service provider to recruit a Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading.
This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment.
This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration.
Key Duties
- Set up and manage workshop job cards from initial defects through to completion
- Record technician labour, parts usage, and job progression accurately
- Raise invoices for retail and fleet customers in line with agreed processes
- Support cost consolidation and billing for managed fleet accounts
- Assist with service contract and warranty claim processing as training progresses
- Handle general administrative tasks to support workshop and service teams
- Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing
- Monitor and follow up outstanding purchase orders to ensure timely approval
- Respond to customer enquiries and provide administrative support from the office
Candidate Requirements
- Previous experience in administration, service support, or invoicing roles
- Confident user of computer systems with strong attention to detail
- Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential
- Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers
- Well organised with the ability to manage competing priorities
- Proactive approach with strong follow-through on tasks
- Positive attitude and willingness to learn new processes and systems
- Customer-focused mindset with a professional approach at all times
What's in It for You
- Permanent, full-time role with stable weekday hours
- Competitive salary of £26,440 per annum
- Structured training and ongoing support
- Opportunity to develop skills in contract and warranty administration
- Supportive working environment within a growing service operation
To apply, please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail.
Workshop Administrator in Reading employer: ISQ Recruitment
Contact Detail:
ISQ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the automotive sector, especially those who work in workshop administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop administration. Think about how your organisational skills and attention to detail can shine through in your answers. We want you to show off your problem-solving abilities!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role, which is always a bonus.
✨Tip Number 4
Apply through our website for the best chance at landing that Workshop Administrator role. We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you!
We think you need these skills to ace Workshop Administrator in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and service support. We want to see how your skills match the key duties listed in the job description, so don’t hold back!
Show Off Your Attention to Detail: Since this role involves accurate job processing and invoicing, it’s crucial to demonstrate your attention to detail. Use examples from your past roles where you’ve successfully managed tasks that required precision.
Be Proactive in Your Cover Letter: In your cover letter, show us your proactive approach by mentioning specific instances where you’ve taken the initiative to solve problems or improve processes. This will help us see your potential fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at ISQ Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Administrator role. Familiarise yourself with the key duties listed in the job description, such as managing job cards and liaising with suppliers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As an administrator, being organised is crucial. Prepare examples from your past experiences where you've successfully managed workflows or solved problems. Bring these examples to the interview to illustrate how you can contribute to the operational efficiency of the workshop.
✨Brush Up on Your Tech Skills
Since the role involves using computer systems for invoicing and job processing, it’s a good idea to highlight your tech-savviness. If you have experience with dealership or workshop management systems, be ready to discuss this. If not, show your willingness to learn new systems quickly.
✨Practice Your Communication Skills
You'll be interacting with technicians, suppliers, and customers, so effective communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you come across as professional and approachable.
