At a Glance
- Tasks: Coordinate workshop administration and support technicians in a fast-paced environment.
- Company: Join a well-established service provider in the automotive sector.
- Benefits: Enjoy a competitive salary, structured training, and a supportive work culture.
- Why this job: Be a key player in a dynamic team and develop valuable skills.
- Qualifications: Previous admin experience and strong attention to detail are essential.
- Other info: Full-time role with stable hours and opportunities for growth.
The predicted salary is between 26440 - 37016 £ per year.
Location: Reading
Salary: £26,440 per annum
Hours: Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm)
Sector: Automotive
Overview
ISQ Recruitment is working with a well-established service provider to recruit a Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading. This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment. This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration.
Key Duties
- Set up and manage workshop job cards from initial defects through to completion
- Record technician labour, parts usage, and job progression accurately
- Raise invoices for retail and fleet customers in line with agreed processes
- Support cost consolidation and billing for managed fleet accounts
- Assist with service contract and warranty claim processing as training progresses
- Handle general administrative tasks to support workshop and service teams
- Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing
- Monitor and follow up outstanding purchase orders to ensure timely approval
- Respond to customer enquiries and provide administrative support from the office
Candidate Requirements
- Previous experience in administration, service support, or invoicing roles
- Confident user of computer systems with strong attention to detail
- Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential
- Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers
- Well organised with the ability to manage competing priorities
- Proactive approach with strong follow-through on tasks
- Positive attitude and willingness to learn new processes and systems
- Customer-focused mindset with a professional approach at all times
What’s in It for You
- Permanent, full-time role with stable weekday hours
- Competitive salary of £26,440 per annum
- Structured training and ongoing support
- Opportunity to develop skills in contract and warranty administration
- Supportive working environment within a growing service operation
To apply, please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail.
Workshop Administrator in Oxford employer: ISQ Recruitment
Contact Detail:
ISQ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the automotive sector, especially those who work in workshop administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop administration. Think about how your organisational skills and attention to detail can shine through in your answers. We want you to show them you're the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the best choice for the position.
✨Tip Number 4
Apply directly through our website! It’s the easiest way to get your application noticed. We’re always on the lookout for organised individuals who can help us keep things running smoothly in the workshop.
We think you need these skills to ace Workshop Administrator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and service support. We want to see how your skills match the key duties listed in the job description, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Workshop Administrator role. We love seeing enthusiasm and a customer-focused mindset, so let that personality come through!
Show Off Your Tech Skills: Since this role involves using computer systems and possibly workshop management software, mention any relevant tech skills you have. If you've used systems like Keyloop or Kerridge, give us the details – it could set you apart from other candidates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we really appreciate!
How to prepare for a job interview at ISQ Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Administrator role. Familiarise yourself with the key duties like managing job cards and invoicing. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you've managed competing priorities in the past. Share specific examples of how you've kept things running smoothly in a busy environment, as this will highlight your suitability for the fast-paced nature of the job.
✨Brush Up on Your Tech Skills
As a Workshop Administrator, you'll need to be comfortable with various computer systems. If you have experience with workshop management systems like Keyloop or Kerridge, mention it! If not, don’t worry—just express your willingness to learn and adapt to new technologies.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the company culture, training opportunities, and how success is measured in the role. This shows that you're engaged and serious about finding the right fit for both you and the company.