At a Glance
- Tasks: Manage a busy HGV workshop, ensuring efficiency and high customer satisfaction.
- Company: Leading HGV service business in Reading with a focus on teamwork.
- Benefits: Up to £49,000 OTE, 30 days leave, training programmes, and career progression.
- Other info: Flexible working hours with structured career growth opportunities.
- Why this job: Step into a leadership role and make a real impact in the HGV industry.
- Qualifications: Experience in an HGV workshop, strong problem-solving, and communication skills.
The predicted salary is between 43000 - 49000 € per year.
Location: Reading
Salary: up to £43,000 per annum + Bonus Potential up to £6,000 per annum (OTE up to £49,000 DOE)
Job Type: Permanent, Full-Time
Working Hours: 41 hours per week, Monday-Friday (1-hour unpaid break) plus 1 in 4 Saturday mornings (8:00am-12:00pm)
Benefits: 30 days annual leave including bank holidays, additional leave with service loyalty, holiday purchase scheme, statutory pension, accident policy, uniform/PPE supplied, free Class IV MOT per year, plus more...
ISQ Recruitment is currently representing a leading HGV service business in Reading seeking an organised and process-driven HGV Workshop Controller to manage a busy HGV workshop. The role requires a candidate who can respond quickly to technical challenges, support the Service Manager, and ensure high standards of safety, efficiency, and customer satisfaction. This position is ideal for a professional with HGV workshop experience looking to take on a leadership role, overseeing workshop operations, ensuring smooth communication between technicians, service teams, and customers, and driving both productivity and profitability.
Key Responsibilities- Maximise gross profit by managing workshop hours and product sales
- Allocate work efficiently to technicians, ensuring quality and productivity
- Communicate proactively with technicians, front of house, parts, warranty teams, and customers
- Lead, motivate, and develop the workshop team; manage training and leave requests
- Maintain and calibrate workshop equipment and tooling
- Liaise with parts department to maximise availability and maintain correct documentation
- Ensure adherence to manufacturer warranty standards and high customer satisfaction (CSAT)
- Maintain workshop health & safety standards and ensure audit compliance
- Undertake additional tasks as required, including customer liaison and service admin support
- Previous experience in an HGV workshop environment preferred
- Strong problem-solving skills
- Excellent communication and team-working abilities
- Highly organised and able to meet deadlines
- Flexible approach to tasks and responsibilities
- Knowledge of health & safety requirements in a workshop setting
- Full Right to Work in the UK - NO VISA SPONSORSHIP
41 hours per week, Monday-Friday (1-hour unpaid break) 1 in 4 Saturdays (8:00am-12:00pm)
Benefits- Manufacturer training programmes and management development support
- 30 days annual leave including bank holidays, plus additional loyalty leave
- Holiday purchase scheme (up to 3 days)
- Statutory pension and accident policy
- Uniform/PPE supplied, free Class IV MOT per year
- Mental health first aiders
- Referral bonus (£1,500)
- Paternity pay - full 2 weeks
- Cycle to work scheme
- Career progression opportunities within a structured environment
Apply Now ISQ Recruitment invites applications from skilled and motivated HGV Workshop Controllers ready to take the next step in their career. Apply today to progress within a professional and structured team environment.
HGV Workshop Controller in Reading employer: ISQ Recruitment ltd
Join a leading HGV service business in Reading, where we prioritise employee growth and well-being. With competitive salaries, generous annual leave, and structured career progression opportunities, we foster a supportive work culture that values teamwork and communication. Our commitment to training and development, alongside unique benefits like a holiday purchase scheme and mental health support, makes us an excellent employer for those seeking a rewarding career in the HGV industry.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Workshop Controller in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the HGV industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions specific to workshop management. Think about scenarios where you've solved problems or improved processes in your previous roles. We want you to shine when it’s your time to impress!
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times you've motivated a team or improved communication between departments. This is key for the HGV Workshop Controller role, so let us see your potential!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace HGV Workshop Controller in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HGV Workshop Controller role. Highlight your relevant experience in an HGV workshop and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your problem-solving skills and ability to communicate effectively with teams and customers.
Showcase Your Achievements:Don’t just list your duties; showcase your achievements! Whether it's maximising gross profit or improving customer satisfaction, we love to see how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ISQ Recruitment ltd
✨Know Your Workshop Inside Out
Before the interview, brush up on your knowledge of HGV workshop operations. Familiarise yourself with common challenges and solutions in the industry. This will help you demonstrate your expertise and show that you're ready to tackle any technical issues that may arise.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved productivity. Highlight your communication skills and how you ensure everyone is on the same page.
✨Understand Health & Safety Standards
Make sure you’re well-versed in health and safety requirements specific to HGV workshops. Be ready to discuss how you’ve implemented safety protocols in previous roles and how you plan to maintain high standards in the new position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
