Institutional Effectiveness Coordinator in Sefton

Please see Special Instructions for more details.

It is the applicant’s responsibility to ensure all required documents are submitted. Applicants must submit requested information on the close date. Incomplete submissions and/or exclusions of required documents may cause an applicant to be ineligible for consideration. You may direct questions to jobs@isothermal.edu or via phone at (828)395-4200.

Position Information

Title

Title Institutional Effectiveness Coordinator

Full or Part Time

Full or Part Time Full Time

Number of Months

Number of Months 12 Months

Proposed Date of Employment

Proposed Date of Employment 01/04/2027

Work Schedule

A minimum 37.5-hour work week as determined with supervisor is required. Occasional evenings and weekends may be required.

Permanent or Temporary

Permanent or Temporary Permanent

Salary Band

Salary Band Commensurate with education and experience

Position Summary Information

Position Summary

The Institutional Effectiveness Coordinator provides analytical, technical, and coordination support for institutional assessment, accreditation, research, reporting, strategic planning, and continuous improvement. The position analyzes institutional data, prepares reports and visualizations, coordinates assessment and accreditation documentation, and tracks progress on strategic initiatives. Under the direction of the Senior Director, the Coordinator works collaboratively with faculty, staff, and administrators to support data-informed decisions and institutional improvement. The position partners with the Institutional Research and Reporting Coordinator to define data needs, obtain and validate datasets, and complete institutional studies and reporting activities.

Responsibilities

1. Coordinate the collection, organization, and tracking of assessment plans, results, improvement actions, and program-review materials.

2. Maintain assessment calendars, templates, records, and submission-tracking tools.

3. Provide assistance to departments in documenting outcomes, measures, findings, and improvement activities using established institutional processes.

4. Compile assessment findings and prepare summaries for the Senior Director and appropriate college stakeholders.

5. Follow up with departments regarding missing or incomplete submissions.

6. Assist with professional-development materials and activities related to assessment and continuous improvement.

Accreditation Support:

1. Collect, organize, and maintain evidence supporting accreditation requirements and institutional reports.

2. Assist with preparation, formatting, proofreading, and tracking of accreditation narratives and supporting materials.

3. Maintain documentation schedules and communicate deadlines to assigned contributors.

4. Support QEP assessment, reporting, and related documentation.

5. Coordinate meeting materials, records, and action-item tracking for accreditation and assessment committees.

6. Assist with updates to accreditation and institutional effectiveness website content.

Institutional Research and Analytics:

1. Conduct assigned institutional studies addressing enrollment, course success, withdrawals, retention, completion, graduation, progression, and transfer.

2. Compile and analyze comparative, longitudinal, and appropriately disaggregated data.

3. Develop and maintain dashboards, charts, tables, and other visualizations supporting institutional performance monitoring.

4. Prepare clear summaries of research findings for technical and nontechnical audiences.

5. Assist with research design, statistical analysis, survey development, and questionnaire design.

6. Coordinate with the Institutional Research and Reporting Coordinator to define data requirements, obtain datasets, and resolve discrepancies.

7. Provide assistance to employees in interpreting institutional data and applying findings to assessment and improvement activities.

Institutional Reporting:

1. Maintain the institutional reporting calendar and monitor assigned state and federal reporting requirements.

2. Monitor the North Carolina Community College System Annual Reporting Plan and coordinate required institutional information.

3. Prepare and validate assigned reports with data extraction and technical support from the Institutional Research and Reporting Coordinator.

4. Maintain reporting documentation and coordinate review with the Senior Director before submission, as applicable.

5. Communicate reporting deadlines and data requirements to departmental contributors.

Strategic Planning and Project Support:

1. Maintain strategic-planning documents, performance measures, progress reports, and initiative-tracking tools.

2. Collect departmental updates and prepare summaries of progress toward strategic goals.

3. Track timelines, deliverables, action items, and status updates for assigned cross-campus initiatives.

4. Support data analysis for initiatives related to enrollment, persistence, completion, and workforce pathways.

5. Prepare research, presentations, meeting materials, and supporting documentation for strategic-planning and stakeholder activities.

6. Elevate missed milestones, unresolved issues, and competing priorities to the Senior Director.

Surveys and Departmental Operations:

1. Coordinate administration of course evaluations, institutional surveys, and departmental forms.

2. Compile survey results and prepare summaries for appropriate stakeholders.

3. Provide data and documentation support for budgeting and grant-development activities.

4. Provide departmental meeting and committee support.

5. Serve on assigned college committees and perform other duties supporting the college’s mission.

Skills and Abilities

1. Ability to collect, validate, analyze, and summarize institutional data.

2. Knowledge of basic to intermediate statistics and proficiency with relevant analytical applications.

3. Understanding of assessment, institutional research, and continuous improvement processes.

4. Strong organizational skills and attention to accuracy, documentation, and deadlines.

5. Ability to communicate technical findings to nontechnical audiences.

6. Ability to coordinate multiple projects and work independently within established priorities.

7. Ability to collaborate effectively with faculty, staff, administrators, and technical colleagues.

8. Proficiency with office productivity applications and relevant institutional systems.
9. Ability to protect confidential information and handle student records appropriately.

Minimum Qualifications

• Bachelor’s degree in education, data analytics, statistics, social science, business, or a related field preferred.
• Minimum two years of experience in data analysis, institutional research, assessment, reporting, or related work preferred.
• Proficiency with spreadsheets and relevant analytical, reporting, or data-visualization applications.
• Higher-education or community college experience, preferred.
• Experience with assessment, survey, or accreditation-management software, preferred.

Preferred Qualifications

Open Date

Open Date 11/06/2026

Close Date

Close Date 01/04/2027

Open Until Filled Yes

Additional Information

Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at jobs@isothermal.edu or via phone at (828) 395-4200.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Cover Letter
• Resume
• Transcripts above the High School Level

Optional Documents

• Additional Transcript 1
• Additional Transcript 2
• Additional Transcript 3
• Additional Transcript 4

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