Technical Sales Officer in Manchester

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body, we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. As an industry leader experiencing consistent year-on-year growth, this role offers an opportunity to join a well-established and experienced team with a high eNPS score.

The Technical Sales Officer role involves managing inbound sales for both new and existing customers. Although the technical aspects are taught in-house and require no prior experience, the role demands a strong desire to learn and meticulous attention to detail. It combines comprehensive product knowledge, in-depth sector understanding, awareness of industry regulations, and adept problem-solving skills.

What you’ll do:

• Gather business process information from clients
• Collaborate with clients to determine the best-fit approach
• Utilise internal systems and industry guidelines to establish audit durations
• Manage a project pipeline
• Prepare proposals

What you’ll need to be successful:

Essentials:

• Telephone-based sales experience
• Demonstrable experience of building strong working relationships at all levels
• Confident in CRM systems for analysis and reporting
• Ability to present in a clear and concise manner and in a professional capacity
• Excellent communication skills
• Strong decision-making skills
• Strong interpersonal skills

Desirable:

• Wide industry and B2B background
• Knowledge of certification or TIC industry
• Ability to complete tenders, Pre-Qualification Questionnaires and supplier proposals

What you’ll get in return:

• Personal Health & Wellbeing / Benefits
• ISOQAR has a hybrid workplace policy, where you will work from the office 3 days per week. We provide many ways to support our team to do their best work.
• Enhanced Parental Leave
• Generous annual leave
• Healthcare Plan
• Annual Giving Day – an extra day to give back to yourself or your community
• Cycle-to-work Scheme
• Pension scheme with employer contributions
• Life Assurance – 3X base salary
• Rewards Program – access to discounts and cashback
• LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We consider transferable and soft skills and may upskill or provide developmental support where needed. Our priority is to set people up for success and make a final determination based on our ability to support development.

Bring Your Whole Self To Work. ISOQAR is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team and maintaining an inclusive environment where everyone feels safe and empowered to be themselves.

What You Can Expect If You Apply:

• A response to your application within 15 working days
• An interview process consisting of:

• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.