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- Tasks: Ensure compliance in the certification process and support teams with technical expertise.
- Company: ISOQAR, a leader in ISO certification and consultancy.
- Benefits: Hybrid work, generous leave, healthcare, and upskilling opportunities.
- Why this job: Join a dynamic team making a real impact in compliance and certification.
- Qualifications: Experience with ISO standards and strong analytical skills required.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview
At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our in-house expertise.
Department: Business Support
Employment Type: Permanent
Location: Manchester, UK
Reporting To: Technical Team Manager
Position Overview
The Technical Decision Maker, known internally as Technical Officer, plays a crucial role in ensuring the effective and compliant administration of all technical aspects of the certification process, in adherence with business and accreditation requirements in the UK and Internationally. This position demands exceptional attention to detail, strong organisational skills, confident decision-making, and a proactive approach to continuous learning in an increasingly digital environment.
Day-to-Day Responsibilities
- Review incoming applications to determine risk, audit duration and auditor competence
- Analyse audit reports to check for compliance to accreditation and certification requirements
- Investigate and report appeals
- Decision making using technical knowledge of ISOs and IAF requirements
- Handle customer queries outside of the certification cycle to ensure ongoing adherence to compliance requirements
- Support the sales teams with complex quotes, this can include attending customer meetings as a technical advisor
- Assist with resource allocation and audit planning
- Provide technical advice and guidance to all departments
- Support the compliance team with compliance projects, internal audits, non-conformance close-outs and new product implementation
- Ad-hoc responsibilities as required by the Technical Team Manager
Requirements
Essential
- Experience in the practical application of ISO management systems standards (including quality, environmental, and occupational health & safety management systems).
- Strong analytical and risk-based decision-making abilities, effectively applying both theoretical insights and practical experience.
- Exceptional communication and relationship-building skills, with a proven ability to engage effectively with colleagues, clients, and stakeholders.
- Cross-functional collaboration expertise, seamlessly working across teams and departments to achieve shared objectives.
Desirable
- ISO Lead Auditor Qualifications (e.g., ISO 9001, 14001, 45001, 27001), demonstrating advanced auditing expertise.
- Knowledge of ISO 17021/17065 requirements, ensuring compliance with accreditation and certification body standards.
- Understanding of information security and energy management system standards, supporting broader compliance needs.
- Working knowledge of the certification industry, providing insight into industry trends, processes, and best practices.
- Degree level qualification (or equivalent).
Benefits
- Hybrid workplace policy – work from the office 3 days per week.
- Enhanced parental leave.
- Generous annual leave.
- Healthcare plan.
- Annual Giving Day – an extra day to give back to yourself or your community.
- Cycle-to-work scheme.
Future Planning
- Pension scheme with employer contributions.
- Life assurance – 3X base salary.
- Rewards program – access to discounts and cashback.
- LinkedIn Learning license for upskilling & development.
Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
Bring Your Whole Self To Work. ISOQAR is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
Hiring Process
A response to your application within 15 working days. An interview process consisting of:
- An initial discovery call with the recruiter.
- A first stage interview via Microsoft Teams.
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role.
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Technical Decision Maker in Manchester employer: ISOQAR
Contact Detail:
ISOQAR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Decision Maker in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at ISOQAR on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. This can give you insider knowledge and make your application stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your ISO knowledge. Make sure you can discuss specific standards and how they apply to the role. We want to see that you’re not just familiar with the terms, but that you can also demonstrate practical applications.
✨Tip Number 3
Showcase your decision-making skills during the interview. Be ready to share examples of how you've made tough calls in previous roles, especially in compliance or risk management. This will highlight your analytical abilities and fit for the Technical Decision Maker position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ISOQAR.
We think you need these skills to ace Technical Decision Maker in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ISO management systems. We want to see how your skills align with the Technical Decision Maker role, so don’t hold back on showcasing your relevant expertise!
Show Off Your Analytical Skills: Since this role requires strong analytical abilities, include examples of how you've made risk-based decisions in the past. We love seeing real-life scenarios where you’ve applied your technical knowledge effectively.
Communicate Clearly: Exceptional communication is key! When writing your application, be clear and concise. Use straightforward language to demonstrate your ability to engage with colleagues and clients, just like you would in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at ISOQAR!
How to prepare for a job interview at ISOQAR
✨Know Your ISOs Inside Out
Make sure you brush up on your knowledge of ISO management systems standards, especially those relevant to the role like ISO 9001, 14001, and 45001. Being able to discuss these in detail will show your expertise and confidence during the interview.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical and risk-based decision-making abilities. Think of situations where you've had to assess compliance or make tough decisions based on technical knowledge. This will demonstrate your capability to handle the responsibilities of the Technical Decision Maker.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires exceptional communication skills, consider doing mock interviews with a friend or using video calls to refine your delivery. Remember, it's not just about what you say, but how you say it!
✨Be Ready for Cross-Functional Collaboration
Prepare to discuss your experience working across different teams and departments. Have specific examples ready that showcase your ability to collaborate effectively and achieve shared objectives. This will resonate well with the interviewers, as teamwork is crucial in this role.