Onboarding & Orientation Coordinator (Fixed Term Contract) in London

Isomorphic Labs is applying frontier AI to help unlock deeper scientific insights, faster breakthroughs, and life-changing medicines with an ambition to solve all disease. The future is coming. A future enabled and enriched by the incredible power of machine learning. A future in which diseases are curtailed or cured starting with better and faster drug discovery. Come and be part of an interdisciplinary team driving groundbreaking innovation and play a meaningful role in contributing towards us achieving our ambitious goals, while being a part of an inspiring and collaborative culture. The world we want tomorrow is the one we’re building today. It starts with the culture at this company. It starts with you.

About Iso

Isomorphic Labs (IsoLabs) was launched in 2021 to advance human health by building on and beyond the Nobel-winning AlphaFold system. Since then, our interdisciplinary team of drug discovery experts and machine learning specialists has built powerful new predictive and generative AI models that accelerate scientific discovery at digital speed. Our name comes from the belief that there is an underlying symmetry between biology and information science. By harnessing AI’s powerful capabilities, we can use it to model complex biological phenomena to help design novel molecules, anticipate how drugs will perform and develop innovative medicines to treat and cure some of the world’s most devastating diseases. We have built a world-leading drug design engine comprising AI models that are capable of working across multiple therapeutic areas and drug modalities. We are continually innovating on model architecture and developing cutting-edge capabilities to advance rational drug design. Every day, and with each new breakthrough, we’re getting closer to the promise of digital biology, and achieving our ambitious mission to one day solve all disease with the help of AI.

Your impact

As an Onboarding and Orientation Coordinator at Isomorphic Labs, you will be the operational engine at the heart of our talent strategy. You will be responsible for supporting onboarding operations and coordination, ensuring our candidate and employee journey is seamless and world-class. You’ll be the first critical touchpoint in a new hire’s journey, ensuring they are not only welcomed but are fully integrated and compliant, accelerating their ramp-up period and setting the foundation for their long-term success and contribution to our mission.

Key Responsibilities:

• Support the delivery of our world-class onboarding experience, acting as a primary point of contact for all new hires from offer acceptance through to their 90th day, ensuring a welcoming and seamless transition into the company.
• Coordinate seamless onboarding across time zones, supporting London, Lausanne and Boston cohorts, and navigating the nuances of country specific employment compliance (e.g., Right to Work).
• Support the management of pre-employment and compliance-driven stages for new hires, including background checks, right-to-work checks, and relocation logistics.
• Manage the Greenhouse Onboarding platform, ensuring tasks and communications to new joiners, managers, and other stakeholders are up-to-date and create the warmest possible welcome experience.
• Coordinate onboarding logistics, from system and equipment setup to scheduling immersive welcome sessions that bring our culture and mission to life.
• Utilise feedback and survey data to propose ways to further enhance and scale the onboarding and orientation program.
• Build strong relationships with internal partners (Talent Partners, People Partners, Hiring Managers, and other key operational teams) to ensure a cohesive, efficient, and supportive onboarding experience for every new hire.

Skills and qualifications

Essential:

• Proven experience in a similar role such as Onboarding Coordinator or HR Administrator in a fast-paced tech or start-up/scale-up environment.
• Strong understanding of GDPR and data privacy principles, particularly regarding the handling of sensitive personal identification and background check data.
• Experience with global mobility, immigration, or right-to-work compliance in a global company.
• Exceptional organisational and coordination skills, with a proven track record of managing multiple competing priorities with meticulous attention to detail.
• Excellent communication and interpersonal skills, with a natural ability to build trust and rapport with people from diverse backgrounds.
• A "get stuck in" mentality and high levels of proactivity; no task is too big or too small.
• Comfort with ambiguity and the ability to thrive in a changeable environment where you can implement creative and innovative ideas.
• A deep passion for supporting Isomorphic Labs' long-term mission to solve all disease.

Nice to have:

• Experience with Greenhouse ATS, including their onboarding platform.

Culture and values

We are guided by our shared values. It's not about finding people who think and act in the same way. These values help to guide our work and will continue to strengthen it.

• Thoughtful: Thoughtful at Iso is about curiosity, creativity and care. It is about good people doing good, rigorous and future-making science every single day.
• Brave: Brave at Iso is about fearlessness, but it’s also about initiative and integrity. The scale of the challenge demands nothing less.
• Determined: Determined at Iso is the way we pursue our goal. It’s a confidence in our hypothesis, as well as the urgency and agility needed to deliver on it. Because disease won’t wait, so neither should we.
• Together: Together at Iso is about connection, collaboration across fields and catalytic relationships. It’s knowing that transformation is a group project, and remembering that what we’re doing will have a real impact on real people everywhere.

Creating an extraordinary company

We believe that to be successful we need a team with a range of skills and talents. We're building an environment where collaboration is fundamental, learning is shared and every employee feels supported and able to thrive. We value unique experiences, knowledge, backgrounds, and perspectives, and harness these qualities to create extraordinary impact. We are committed to equal employment opportunities regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy or related condition (including breastfeeding) or any other basis protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

Hybrid working

It’s hugely important for us to share knowledge and build strong relationships with each other, and we find it easier to do this if we spend time together in person. This is why we follow a hybrid model, and would require you to be able to come into the office 3 days a week (currently Tuesday, Wednesday, and one other day depending on which team you’re in). If you have additional needs that would prevent you from following this hybrid approach, we’d be happy to talk through these if you’re selected for an initial screening call.