At a Glance
- Tasks: Welcome guests, take orders, serve food, and ensure a fantastic dining experience.
- Company: Join the San Carlo family, renowned for authentic Italian cuisine across the UK and beyond.
- Benefits: Enjoy free meals, 50% staff discount, and access to global opportunities.
- Other info: Opportunities for training, recognition, and career growth await you!
- Why this job: Be part of a vibrant team and make memorable moments for guests every day.
- Qualifications: Previous experience in hospitality and excellent communication skills are a must.
The predicted salary is between 22000 - 28000 £ per year.
Isola are hiring a Waiter/ Waitress! Competitive Industry pay (based on salary & Tronc).
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
- Greeting guests as they arrive at the restaurant and escorting them to their table
- Presenting menus to guests and taking orders for food and drinks
- Making recommendations to guests regarding food and beverage selections
- Serving food and beverages to guests in a timely and efficient manner
- Checking on guests throughout their meal to ensure satisfaction and address any issues
- Processing payment for meals and handling cash and credit card transactions
- Assisting with the setup and clean-up of the restaurant before and after service
- Cleaning and resetting tables for the next guests
- Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time
Required Qualifications & Experience
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organized and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Compensation: Competitive salary & Tronc
Waiter / Waitress employer: Isola
Isola is an exceptional employer, offering a vibrant work culture that celebrates the rich heritage of Italian dining while providing numerous benefits to its staff. With free meals on duty, generous discounts, and a commitment to professional development through the Elevate Training Academy, employees are empowered to grow within the company. Additionally, the opportunity to work in various international locations, alongside recognition initiatives like the Colleague of the Month and San Carlo Awards, makes Isola a rewarding place for those seeking meaningful employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the restaurant scene in your area! Visit local eateries, chat with staff, and soak up the vibe. This not only helps you understand what makes a great waiter or waitress but also gives you insider info that can impress during interviews.
✨Tip Number 2
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have leads on openings or can put in a good word for you. Plus, don’t forget to check our website for the latest job postings!
✨Tip Number 3
Practice your communication skills! Role-play common scenarios you might face as a waiter or waitress, like taking orders or handling complaints. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 4
Be ready to showcase your personality! When you land an interview, let your passion for hospitality shine through. Share stories of your experiences and how you handle busy shifts. Remember, it’s all about making connections with guests!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Waiter/Waitress role at San Carlo. Highlight any relevant experience and skills that match the job description. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Isola
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes, ingredients, and recommendations shows your enthusiasm and readiness for the role. It also helps you answer questions confidently and impress the interviewers.
✨Show Off Your Communication Skills
As a waiter or waitress, communication is key. During the interview, practice clear and friendly communication. Use examples from past experiences where you successfully interacted with customers or resolved issues to demonstrate your skills.
✨Demonstrate Your Attention to Detail
Highlight your meticulous nature by discussing how you manage multiple tasks in a busy environment. Share specific instances where your attention to detail made a difference, whether it was in taking orders accurately or ensuring customer satisfaction.
✨Be Ready for Role-Play Scenarios
Prepare for potential role-play scenarios during the interview. You might be asked to handle a difficult customer or take an order. Practising these situations can help you feel more comfortable and showcase your ability to think on your feet.
