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- Tasks: Schedule service work and ensure top-notch customer support in a busy environment.
- Company: Join ISN Europe, a leader in customer service excellence.
- Benefits: Enjoy a company pension, free parking, and gym membership.
- Other info: Great opportunity for growth in a supportive team.
- Why this job: Kickstart your career with full training and real-world experience.
- Qualifications: Strong communication skills and basic Microsoft Office knowledge.
The predicted salary is between 25000 - 32000 £ per year.
ISN Europe is seeking a full-time Service Controller in Cambridgeshire and Peterborough to provide top-level customer service in a busy Service Department.
Responsibilities include:
- Scheduling service work for engineers
- Liaising with the Spares Department
- Ensuring timely job completion
The ideal candidate has excellent communication skills and is comfortable with Microsoft Office.
Benefits include:
- Company pension
- Free parking
- Gym membership
Full training is provided for candidates with no prior customer service experience.
Service Scheduler & Customer Liaison in Peterborough employer: ISN Europe
Contact Detail:
ISN Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Scheduler & Customer Liaison in Peterborough
✨Tip Number 1
Make sure you research ISN Europe and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various departments, being able to articulate your thoughts clearly will set you apart. Try role-playing scenarios with friends or family.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at ISN Europe.
We think you need these skills to ace Service Scheduler & Customer Liaison in Peterborough
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer service, make sure to highlight your communication skills in your application. We want to see how you can connect with customers and keep things running smoothly!
Tailor Your CV: Don’t just send a generic CV! Tailor it to the Service Scheduler & Customer Liaison role by emphasising relevant experience and skills. We love seeing how you fit into our team!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforwardness, so make sure you get your key points across without any fluff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ISN Europe
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Service Scheduler & Customer Liaison. Familiarise yourself with scheduling processes and how they impact customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or liaised between departments, as this will showcase your ability to handle customer interactions smoothly.
✨Get Comfortable with Microsoft Office
As the job requires proficiency in Microsoft Office, brush up on your skills, especially in Excel and Outlook. You might be asked about how you would use these tools to schedule work or manage communications, so being prepared will give you an edge.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.