At a Glance
- Tasks: Lead the Housekeeping team on a cruise ship, ensuring top-notch guest satisfaction.
- Company: Join ASTORIA GRANDE, a leading cruise line exploring stunning ports in Turkey, Egypt, and Greece.
- Benefits: Free meals, accommodation, travel opportunities, and a competitive salary paid in euros.
- Other info: Limited spots available; apply now to embark on this unique adventure!
- Why this job: Experience vibrant cultures while managing a dynamic team in an exciting environment.
- Qualifications: 10+ years in hotel or cruise management, fluent in Russian and English.
ISMIRA Agency is hiring a Chief Housekeeper for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY: The Chief Housekeeper directs the Housekeeping Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through subordinates.
WHAT COMPANY OFFERS:
- Opportunity to travel to the ports of Turkey, Egypt and Greece
- Free meals and accommodation
- The ticket is at the expense of the employer
- The contract is 6-7 months
- The salary is paid in euros.
- A bonus system for rewarding employees, as well as tips
- No visa required
REQUIREMENTS:
- Age 18+
- Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
- Fluency in Russian is mandatory
- Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
- A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
- Ten or more years’ progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
- Strong communication, problem solving, decision making, and interpersonal skills.
- Strong management skills in a multicultural and dynamic environment.
- Demonstrated leadership capabilities.
- Superior customer service, team building and conflict resolution skills.
- Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.
- Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
- Knowledge of policies and practices involved in the human resources function.
- Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
- Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
- Intermediate computer software skills required.
- Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
- Plans, organizes, supports, controls, and evaluates the operation of the Housekeeping Department.
- Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
- Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
- Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
- Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments.
- Keeps the Hotel General Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance.
- Implements the business operating budget plan set by the company in order to ensure ongoing optimum total guest satisfaction, cost control and revenue potential.
- Reviews operating budgets and revenue reports.
- Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
- Monitors POS management programs and purchasing practices including inventories and receivables.
- Assists the management in adhering to departmental budgets.
- Provides approval for standard requisitions for supplies and equipment.
The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button.
ASTORIA GRANDE - CHIEF HOUSEKEEPER - СТАРШАЯ ГОРНИЧНАЯ in Royton employer: Ismira Recruitment & Crewing Agency
Astoria Grande offers an exceptional opportunity for the Chief Housekeeper role, combining a vibrant work culture with the chance to explore stunning ports in Turkey, Egypt, and Greece. Employees enjoy free meals and accommodation, a competitive salary paid in euros, and a rewarding bonus system, all while working in a dynamic, multicultural environment that fosters personal and professional growth. With no visa required and a supportive team atmosphere, Astoria Grande is an ideal employer for those seeking meaningful and enriching experiences at sea.
Contact Details:
Ismira Recruitment & Crewing Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ASTORIA GRANDE - CHIEF HOUSEKEEPER - СТАРШАЯ ГОРНИЧНАЯ in Royton
✨Tip Number 1
Network like a pro! Reach out to people in the cruise industry, especially those who have worked on ships. They can give you insider tips and might even refer you to open positions.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team and contributing to their success.
✨Tip Number 3
Practice your communication skills in both Russian and English. Since fluency is key for this role, being able to switch between languages smoothly will impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace ASTORIA GRANDE - CHIEF HOUSEKEEPER - СТАРШАЯ ГОРНИЧНАЯ in Royton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Chief Housekeeper role. Highlight your experience in housekeeping management and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Experience:Don’t hold back on showcasing your ten or more years of management experience in upscale hotels or cruise ships. We love seeing proven leadership capabilities, so share specific examples of how you've led teams and improved guest satisfaction.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Apply Through Our Website:Remember to apply through our website using the APPLY TO POSITION button. This helps us keep track of your application and ensures it gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at Ismira Recruitment & Crewing Agency
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the responsibilities of a Chief Housekeeper. Brush up on your knowledge of housekeeping operations, guest satisfaction standards, and how to manage a multicultural team. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your Leadership Skills
During the interview, be ready to share specific examples of how you've successfully led teams in previous roles. Highlight your problem-solving abilities and how you’ve handled conflicts or challenges in a dynamic environment. This is crucial for a management position like this one.
✨Communicate Clearly
Since fluency in both Russian and English is required, practice articulating your thoughts clearly in both languages. Be prepared to answer questions in English, especially if they relate to your experience or management style. Good communication is key in this role!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be managing, or how success is measured in the housekeeping department. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
