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- Tasks: Deliver exceptional wine service and ensure guest satisfaction on luxury cruises.
- Company: Join ISMIRA AGENCY, a prestigious cruise company offering global travel opportunities.
- Benefits: Free food and accommodation, medical insurance, and career advancement.
- Other info: Dynamic work environment with diverse guests and exciting events.
- Why this job: Travel the world while showcasing your passion for wine in a luxurious setting.
- Qualifications: High school diploma, advanced English, and 2 years of wine service experience.
The predicted salary is between 24000 - 30000 £ per year.
ISMIRA AGENCY is actively recruiting for the position of Sommelier onboard Oceania and Regent Cruises. The Sommeliers ensure guest satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of our company. To assist with effective operation of the department, achieving and exceeding departmental financial targets (revenue, costs).
BENEFITS:
- Free food & accommodation (2 people per cabin)
- Perfect chance to travel the world
- Prestigious job on board premium class cruise company
- Medical insurance, visa refunded on board
- Earn recognition and career advancement opportunities
RESPONSIBILITIES:
- Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location.
- Supervising assigned personnel with wine service in alternative dining locations.
- Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensure guest satisfaction.
- Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, upselling, suggesting and recommending.
- Being aware of all events and activities on the ship at all times.
- Making suggestions to the Head Sommelier when scheduling events.
- Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity.
- Resolving any passenger queries or questions, reporting immediately any guest dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery.
- Ensuring compliance with company procedures, good stock control and accurate charging to accounts.
- Seeking every opportunity to upsell wines, without being pushy.
- Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times.
REQUIREMENTS:
- Completion of high school or basic education equivalency required.
- Advanced level of English.
- Completed Sommelier trainings or certificates.
- Minimum 2 years of experience in wine service.
- Ability to pronounce properly wine regions, varieties and descriptions.
- Ability to deal with guests from different nationalities.
- Experience and/or training in the hospitality field considered a plus.
- Minimum age is 21 years old.
- No visible tattoos.
Oceania/Regent - Sommelier employer: ISMIRA RECRUITMENT AGENCY
Contact Detail:
ISMIRA RECRUITMENT AGENCY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oceania/Regent - Sommelier
✨Tip Number 1
Network like a pro! Connect with fellow sommeliers and industry professionals on platforms like LinkedIn. Attend wine tastings or hospitality events to meet people who can help you land that dream job.
✨Tip Number 2
Show off your passion for wine! When you get the chance to chat with recruiters or during interviews, share your favourite wine experiences and what excites you about being a sommelier. It’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Brush up on your wine knowledge and service skills before interviews. Role-play common scenarios you might face on board, like recommending wines or handling guest queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way in your journey to becoming a top-notch sommelier.
We think you need these skills to ace Oceania/Regent - Sommelier
Some tips for your application 🫡
Show Off Your Wine Knowledge: When you're writing your application, make sure to highlight your wine expertise. Mention any certifications or training you've completed, and don't forget to showcase your experience in wine service. We want to see how you can bring that luxurious touch to our guests!
Tailor Your CV: Don't just send out the same CV for every job. Tailor it to fit the Sommelier role specifically. Use keywords from the job description and emphasise your relevant experience. This shows us that you're genuinely interested in this position and understand what we're looking for.
Be Personable: Remember, we’re looking for someone who can connect with our guests. In your cover letter, let your personality shine through! Share a little about why you love wine and how you enjoy making recommendations. This will help us see how you'd fit into our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all your details right. Plus, it shows you're keen on joining our team at ISMIRA AGENCY!
How to prepare for a job interview at ISMIRA RECRUITMENT AGENCY
✨Know Your Wines
Make sure you’re well-versed in the wine list and can confidently discuss different regions, varieties, and pairings. Brush up on your wine knowledge before the interview, as being able to impress with your expertise will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled guest interactions in the past. Highlight your ability to upsell without being pushy and how you’ve resolved any customer complaints. This will demonstrate your understanding of the luxurious service expected on board.
✨Research the Company Culture
Familiarise yourself with Oceania and Regent Cruises' values and mission. Understanding their commitment to luxury and guest satisfaction will help you tailor your responses and show that you’re a great fit for their team.
✨Practice Your Communication Skills
Since you'll be dealing with guests from various nationalities, practice speaking clearly and confidently in English. You might even want to rehearse some common wine-related phrases or questions to ensure you come across as knowledgeable and approachable during the interview.