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- Tasks: Repair smartphones and tablets while providing excellent customer service.
- Company: Join iSmash, a leading tech repair company with a fun and supportive culture.
- Benefits: Earn £26,000-£26,249 plus commission, enjoy 21 days holiday, and great perks.
- Why this job: Be part of a winning team that values diversity and offers career growth opportunities.
- Qualifications: A knack for fixing devices, with experience in smartphone repairs preferred.
- Other info: Work in a vibrant Westfield Stratford location with ongoing training and development.
The predicted salary is between 26000 - 26249 £ per year.
Smartphone Repair Technician – Westfield Startford page is loaded## Smartphone Repair Technician – Westfield Startfordlocations: East Londontime type: Full timeposted on: Posted Todayjob requisition id: R-109905**Smartphone Repair Technician -** **£26,000- £26,249** **+ commission****Store Location: Westfield Stratford City****What You\’ll Do*** **Giving devices a new lease on life:** You\’ll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.* **Being a friendly face:** You\’ll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.* **Keeping things tidy:** You\’ll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.* **Prioritising safety:** You\’ll follow all safety guidelines to create a secure environment for yourself and your colleagues.**What You Need****A knack for fixing things:** You\’re comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google. whether you\’ve gained experience through previous jobs or by helping friends and family.This position will report to the instore manager.### **Benefits:*** **Earn a good living:** £26,000- £26,249 basic salary plus an attractive commission structure to boost your earnings.* **Grow with us:** Develop your skills through our personalised career development programme and **ongoing training opportunities**.* **Enjoy great perks:** Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.* **Maintain a healthy work-life balance:** 21 days holiday plus 8 bank holidays.* **Be part of a winning team:** Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.**About iSmash:**iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we\’ve expanded to 37 shops across the UK and are still growing, we also take pride in our lifetime warranty on screen repairs.iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide.At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We\’re committed to encouraging an environment where everyone feels valued and respected.*We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.* #J-18808-Ljbffr
Smartphone Repair Technician - Westfield Startford employer: iSmash
Contact Detail:
iSmash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smartphone Repair Technician - Westfield Startford
✨Tip Number 1
Familiarise yourself with the latest smartphone repair techniques and tools. Being knowledgeable about popular brands like Apple, Samsung, and Google will give you an edge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've helped customers in the past. This role requires a friendly face, so demonstrating your ability to engage with customers is key.
✨Tip Number 3
Research iSmash and its company culture. Understanding their values and mission will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions to ask during your interview. Inquiring about training opportunities or career development shows that you're eager to grow within the company and are serious about your future there.
We think you need these skills to ace Smartphone Repair Technician - Westfield Startford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in smartphone and tablet repairs. Include specific examples of repairs you've completed, especially for popular brands like Apple, Samsung, and Google.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention your ability to provide tech advice and how you can contribute to maintaining a tidy and safe workspace.
Showcase Your Skills: In your application, emphasise any technical skills or certifications related to smartphone repairs. If you have experience with tools and safety guidelines, be sure to mention that as well.
Research iSmash: Familiarise yourself with iSmash's values and culture. Understanding their commitment to diversity and inclusion can help you align your application with their ethos.
How to prepare for a job interview at iSmash
✨Show Your Technical Skills
Be prepared to discuss your experience with smartphone and tablet repairs. Bring examples of past repairs you've completed, and if possible, demonstrate your skills during the interview. This will show that you have a knack for fixing things, which is crucial for this role.
✨Emphasise Customer Service
Since you'll be interacting with customers regularly, highlight your ability to provide excellent customer service. Share examples of how you've helped customers in previous roles, and express your enthusiasm for being a friendly face in the store.
✨Discuss Safety Practices
Safety is a priority in this role, so be ready to talk about how you ensure a safe working environment. Mention any relevant safety guidelines you follow and how you maintain a clean and organised workspace.
✨Express Your Willingness to Learn
iSmash values ongoing training and development, so convey your eagerness to grow within the company. Discuss any previous training you've undertaken and express your interest in the personalised career development programme they offer.
