At a Glance
- Tasks: Repair smartphones and tablets, providing tech advice and excellent customer service.
- Company: Join iSmash, a leading tech repair company with a fun and supportive culture.
- Benefits: Earn £27,109 plus commission, enjoy extra holidays, and benefit from ongoing training.
- Other info: Be part of an award-winning team with great career growth opportunities.
- Why this job: Make a real impact by giving devices a new lease on life while developing your skills.
- Qualifications: Experience in smartphone repairs and a passion for technology.
The predicted salary is between 27109 - 27109 £ per year.
Smartphone Repair Technician - £27,109 + commission
Store Location: St James Centre Edinburgh
What You'll Do
- Giving devices a new lease on life: You'll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
- Being a friendly face: You'll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
- Keeping things tidy: You'll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
- Prioritising safety: You'll follow all safety guidelines to create a secure environment for yourself and your colleagues.
What You Need
- A knack for fixing things: You're comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google, whether you've gained experience through previous jobs or by helping friends and family.
This position will report to the instore manager.
Benefits:
- Earn a good living: £27,109 basic salary plus an attractive commission structure to boost your earnings.
- Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities.
- Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
- Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.
About iSmash: iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we've expanded to 37 shops across the UK and are still growing. We also take pride in our lifetime warranty on screen repairs. iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide. At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We're committed to encouraging an environment where everyone feels valued and respected.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Smartphone Repair Advanced Technician - Edinburgh employer: iSmash
Contact Detail:
iSmash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smartphone Repair Advanced Technician - Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on iSmash. Understand their values, culture, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in smartphone repairs and customer service can benefit iSmash. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your skills! If you have any previous repair work or projects, bring along photos or examples to share during your interview. This is a great way to demonstrate your expertise and passion for tech repairs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Smartphone Repair Advanced Technician - Edinburgh
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with smartphone and tablet repairs in your application. We want to see how you've tackled repairs before, whether it's fixing screens or replacing batteries. Be specific about the brands you’ve worked with!
Be Personable: Since you'll be interacting with customers, let your friendly personality shine through in your written application. Share any experiences where you’ve provided tech advice or helped someone find the right accessories. We love a good story!
Keep It Neat: Just like maintaining a tidy workspace is important for us, your application should be well-organised too. Use clear headings, bullet points, and make sure there are no typos. A clean application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at iSmash
✨Know Your Tech Inside Out
Make sure you brush up on your smartphone and tablet repair skills, especially for popular brands like Apple, Samsung, and Google. Be ready to discuss specific repairs you've done in the past and how you approached them.
✨Show Off Your People Skills
Since you'll be interacting with customers regularly, practice how you would greet them and offer tech advice. Think of examples where you've helped someone solve a tech issue or provided excellent customer service.
✨Keep It Neat and Tidy
During the interview, highlight your organisational skills. Mention how you maintain a clean workspace and ensure you have the right tools at hand. This shows that you take pride in your work environment.
✨Safety First!
Familiarise yourself with safety guidelines related to tech repairs. Be prepared to discuss how you prioritise safety in your work, as this is crucial for both you and your colleagues.