At a Glance
- Tasks: Be the face of iSmash, helping customers with tech solutions and driving sales.
- Company: Join iSmash, the UK's leading tech repair brand with a fun, supportive culture.
- Benefits: Earn £27,109.31 plus commission, enjoy 21 days holiday, and great perks.
- Other info: Clear career paths into various roles and a vibrant team environment await you.
- Why this job: Make a real impact by reducing tech stress for customers while growing your career.
- Qualifications: Passion for tech, sales experience, and a customer-focused attitude are essential.
The predicted salary is between 27109 - 27109 € per year.
Store Location: Bluewater shopping Centre
Part-Time - 20 hours per week
Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile. You will report to the in-store manager.
What will be my responsibilities in this job?
- Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
- Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
- Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
- Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
- Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
- Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.
What are the requirements for this position?
- A passion for tech and gadgets.
- Sales experience.
- Customer-focused attitude.
- Flexibility and a team-player mindset.
What makes us different?
- Earn a good living: £27,109.31 Plus Commission (Pro-rata for part-time hours).
- Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
- Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
- Work-life balance: 21 days holiday plus 8 bank holidays (pro-rata for part-time hours).
- Be part of a winning team: Join a fun, supportive culture with an annual awards party.
About iSmash: Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.
iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide. We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.
Ready to help us create a world without #techstress? Apply now!
Sales Assistant - Bluewater employer: iSmash
At iSmash, we pride ourselves on being an excellent employer, offering a vibrant work culture where your passion for tech can truly shine. With clear career progression opportunities, competitive pay, and a supportive team environment, you'll thrive in our Bluewater location while enjoying great perks like a company pension and increasing holiday allowance. Join us in creating a world without #techstress and be part of a winning team that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Bluewater
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on iSmash. Understand their mission to reduce tech stress and how they operate. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of iSmash, think about how you can make every customer interaction positive. Role-play common scenarios with a friend or family member to get comfortable with greeting customers and answering their questions.
✨Tip Number 3
Show off your passion for tech! Be ready to share your favourite gadgets or recent tech trends during the interview. This not only highlights your enthusiasm but also aligns perfectly with what iSmash is all about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the iSmash team. Let’s make this happen!
We think you need these skills to ace Sales Assistant - Bluewater
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let your love for tech shine through! Share any personal experiences or stories that highlight your enthusiasm for gadgets and how you enjoy helping others with their tech troubles.
Tailor Your Application:Make sure to customise your application to fit the Sales Assistant role. Highlight relevant sales experience and customer service skills that align with what we're looking for at iSmash. A little effort goes a long way!
Be Personable:Remember, we want to see the real you! Use a friendly tone in your application and don’t be afraid to show your personality. We’re all about creating a positive atmosphere, so let that come through in your writing.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at iSmash
✨Know Your Tech
Brush up on the latest tech trends and products, especially those related to smartphones and accessories. Being able to discuss popular devices or recent innovations will show your passion for tech and help you connect with the interviewers.
✨Customer Service Mindset
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about creating positive experiences for shoppers.
✨Sales Savvy
Familiarise yourself with basic sales techniques and be ready to discuss how you can drive sales in the store. Consider how you would approach upselling or cross-selling products to customers, as this will be key in your role.
✨Show Your Team Spirit
iSmash values teamwork, so be prepared to talk about your experience working in a team environment. Share stories that highlight your flexibility and ability to collaborate effectively with others to achieve common goals.
