At a Glance
- Tasks: Repair smartphones and tablets, providing tech advice and excellent customer service.
- Company: Join iSmash, a leading tech repair company with a fun, supportive culture.
- Benefits: Earn a competitive salary plus commission, enjoy extra holiday days, and a company pension.
- Other info: Be part of an award-winning team with great career growth opportunities.
- Why this job: Make a real difference by helping people stay connected and stress-free.
- Qualifications: Experience with smartphone repairs and a passion for technology.
The predicted salary is between 27109 - 27325 £ per year.
Experience with gadgets and helping people out? At iSmash, we rescue folks from the panic of a shattered screen, dead batteries and much more. We understand that feeling of being disconnected – it's like losing a part of yourself. That's why we connect with our customers on a personal level, put them at ease, and offer top-notch repairs to get them back online in a flash.
What You'll Do
- Giving devices a new lease on life: You'll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
- Being a friendly face: You'll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
- Keeping things tidy: You'll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
- Prioritising safety: You'll follow all safety guidelines to create a secure environment for yourself and your colleagues.
What You Need
- A knack for fixing things: You're comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google, whether you've gained experience through previous jobs or by helping friends and family.
Benefits:
- Earn a good living: £27,109.31 - £27,325.83 basic salary plus an attractive commission structure to boost your earnings.
- Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities.
- Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
- Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.
About iSmash: iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we've expanded to 37 shops across the UK and are still growing, we also take pride in our lifetime warranty on screen repairs.
At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We're committed to encouraging an environment where everyone feels valued and respected.
Ready to make a difference? Join our team and help us create a world without tech stress.
Mobile Phone Repair Technician - Croydon employer: iSmash
At iSmash, we pride ourselves on being an exceptional employer, offering a vibrant work culture where employees are valued and supported. With competitive salaries, attractive commission structures, and a commitment to personal development through ongoing training, our team members thrive in a dynamic environment that prioritises work-life balance and fosters growth. Join us in Croydon, where you can make a real difference in people's lives while enjoying great perks and being part of an award-winning team.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Phone Repair Technician - Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on iSmash. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your tech talk! Brush up on your smartphone repair knowledge and be ready to discuss your experience with different brands like Apple and Samsung. Being able to chat confidently about repairs will impress your interviewers and show you're the right fit for the role.
✨Tip Number 3
Show off your people skills! Remember, you'll be the friendly face of iSmash, so be prepared to demonstrate how you connect with customers. Share examples of how you've helped others in the past, whether it's fixing a gadget or providing tech advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the iSmash family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Mobile Phone Repair Technician - Croydon
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let us see your love for gadgets shine through! Share any experiences you've had fixing devices, whether it's for friends or in a previous job. We want to know what makes you tick!
Be Personable:Remember, we’re all about connecting with our customers. Use a friendly tone in your application and show us how you’d make someone feel at ease when they walk into the shop. A little personality goes a long way!
Highlight Relevant Skills:Make sure to mention any specific skills you have that relate to smartphone repairs, like working with Apple or Samsung devices. We want to see that you’ve got the know-how to give those devices a new lease on life!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to get your application and keep everything organised. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at iSmash
✨Know Your Tech
Brush up on your knowledge of smartphone and tablet repairs, especially for popular brands like Apple, Samsung, and Google. Be ready to discuss your hands-on experience and any specific repairs you've successfully completed.
✨Show Your People Skills
Since you'll be interacting with customers regularly, practice how you would greet them and handle their queries. Think about examples where you've provided excellent customer service or helped someone solve a tech problem.
✨Organise Your Thoughts
Prepare to talk about how you keep your workspace tidy and organised. You might want to share tips on how you ensure you have the right tools at hand, as this shows your attention to detail and commitment to safety.
✨Embrace the Company Culture
Familiarise yourself with iSmash's values and culture. Be ready to discuss how you can contribute to a fun, supportive environment and why you want to be part of a team that aims to reduce #techstress for customers.
