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For Companies At a Glance
- Tasks: Repair smartphones and tablets, providing tech advice and excellent customer service.
- Company: Join iSmash, a leading tech repair company with a fun and supportive culture.
- Benefits: Competitive salary plus commission, career development, extra holiday days, and a company pension.
- Why this job: Make a real impact by giving devices a new lease on life while enjoying a vibrant work environment.
- Qualifications: Experience in smartphone repairs and a passion for technology.
- Other info: Be part of an award-winning team with great growth opportunities.
The predicted salary is between 27109 - 27325 £ per year.
What You'll Do
- Giving devices a new lease on life: You'll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
- Being a friendly face: You'll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
- Keeping things tidy: You'll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
- Prioritising safety: You'll follow all safety guidelines to create a secure environment for yourself and your colleagues.
What You Need
A knack for fixing things: You're comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google, whether you've gained experience through previous jobs or by helping friends and family.
This position will report to the instore manager.
Benefits:
- Earn a good living: £27,109.31- £27,325.83 + commission basic salary plus an attractive commission structure to boost your earnings.
- Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities.
- Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
- Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
- Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.
About iSmash:
iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we've expanded to 37 shops across the UK and are still growing. We also take pride in our lifetime warranty on screen repairs.
iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide.
At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We're committed to encouraging an environment where everyone feels valued and respected.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Smartphone Repair Technician - Manchester employer: iSmash
Contact Detail:
iSmash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smartphone Repair Technician - Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on iSmash. Understand their values, culture, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for tech roles and think about how you can showcase your repair skills and customer service experience. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! If you have any previous repair work or projects, bring along photos or even a portfolio. This is your chance to demonstrate your knack for fixing things and your passion for technology. Let your work speak for itself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team at iSmash!
We think you need these skills to ace Smartphone Repair Technician - Manchester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with smartphone and tablet repairs in your application. We want to see how you've tackled repairs before, whether it's fixing screens or replacing batteries. Don't be shy about sharing your tech expertise!
Be Personable: Since you'll be the friendly face of our brand, let your personality shine through in your written application. We love candidates who can connect with customers, so share any experiences where you’ve provided great customer service or tech advice.
Keep It Neat: Just like we expect you to maintain a tidy workspace, your application should be well-organised too! Use clear formatting, check for typos, and make sure everything flows nicely. A clean application reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at iSmash!
How to prepare for a job interview at iSmash
✨Know Your Tech
Brush up on your smartphone and tablet repair skills before the interview. Be ready to discuss specific repairs you've done, especially for popular brands like Apple and Samsung. This will show your technical expertise and passion for the role.
✨Customer Service is Key
Since you'll be interacting with customers, think of examples where you've provided excellent service. Prepare to share how you’ve helped someone with a tech issue or given advice on accessories. This will highlight your friendly face approach!
✨Show Your Organisational Skills
The job requires keeping a tidy workspace, so be prepared to talk about how you stay organised. Maybe mention any systems you use to keep track of tools or repairs. This shows you can maintain a clean and efficient environment.
✨Safety First
Familiarise yourself with safety guidelines related to tech repairs. Be ready to discuss how you prioritise safety in your work. This demonstrates that you take responsibility for your own safety and that of your colleagues.