At a Glance
- Tasks: Be the face of iSmash, helping customers with tech solutions and driving sales.
- Company: Join iSmash, the UK's leading tech repair brand with a fun, supportive culture.
- Benefits: Earn £27,109.31 plus commission, enjoy 21 days holiday, and great perks.
- Other info: Clear career paths into various roles and a vibrant team environment.
- Why this job: Make a real impact by reducing tech stress for customers every day.
- Qualifications: Passion for tech, sales experience, and a customer-focused attitude required.
The predicted salary is between 27109 - 27109 £ per year.
Store Location: Manchester
Full-time - 40 hours per week
Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile. You will report to the in-store manager.
What will be my responsibilities in this job?
- Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
- Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
- Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
- Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
- Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
- Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.
What are the requirements for this position?
- A passion for tech and gadgets.
- Sales experience.
- Customer-focused attitude.
- Flexibility and a team-player mindset.
What makes us different?
- Earn a good living: £27,109.31 Plus Commission.
- Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
- Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
- Work-life balance: 21 days holiday plus 8 bank holidays (pro-rata for part-time hours).
- Be part of a winning team: Join a fun, supportive culture with an annual awards party.
About iSmash
Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.
iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide. We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.
Ready to help us create a world without #techstress? Apply now!
Sales Assistant - Manchester employer: iSmash
iSmash is an excellent employer for those looking to thrive in a dynamic and supportive environment in Central London. With a strong focus on career development, employees benefit from ongoing training and recognition for their contributions, all while enjoying competitive salaries and commission opportunities. The vibrant work culture fosters teamwork and innovation, making it a rewarding place for skilled technicians to grow their careers.
