Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a tech repair store, manage repairs, and support customers with their device issues.
- Company: Join iSmash, a dynamic tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, commission structure, bonuses, and ongoing training for career growth.
- Other info: Enjoy a vibrant work environment with opportunities for personal and professional development.
- Why this job: Be the go-to expert in tech repairs and make a real difference for customers.
- Qualifications: Experience in smartphone/tablet repairs and strong leadership skills.
The predicted salary is between 29512 - 29512 ÂŁ per year.
Location: Tottenham Court Road
Salary: ÂŁ29,512.35 basic plus commission
Hours: 40 hours per week.
Do you enjoy working with technology, taking ownership and helping others succeed? At iSmash, we bring broken devices back to life and support customers when they need us most. As a Store Manager, you will take full responsibility for a customerâfacing repair store, balancing handsâon technical work with leadership, organisation and commercial awareness. This role suits someone confident working independently, comfortable leading from the front and motivated by quality, trust and results.
About the RoleYou will be responsible for running a storeâbased repair location, supporting incoming walkâin customers alongside scheduled repairs. As the senior presence in the store, you will lead daily operations, deliver highâquality repairs and ensure every customer receives a professional, reassuring experience. Alongside technical delivery, you will oversee appointments, stock management, store standards and local sales opportunities. You will also play a key role in supporting and mentoring team members, sharing your expertise and setting clear standards for service and repair quality. You will work autonomously, reporting to the Area Manager, with clear accountability for performance, customer satisfaction and overall store success. The goal is simple: make your store the trusted local destination for reliable, highâquality device repairs.
Key Responsibilities- Act as Store Manager for your location, taking ownership of daily operations
- Support walkâin customers and manage scheduled repair appointments
- Complete highâquality repairs on smartphones and tablets, including screens, batteries and cameras
- Serve as the lead technician and technical authority within the store
- Support, coach and mentor team members, sharing technical knowledge and best practice to build confidence and capability
- Lead by example, setting standards for customer service, professionalism and repair quality
- Manage repair workflows and priorities throughout the week
- Oversee stock control, ordering and inventory accuracy
- Maintain store presentation, safety and security standards
- Proactively recommend accessories and solutions to support sales growth
- Proven handsâon experience repairing smartphones or tablets, ideally with Apple, Samsung and Google devices
- Confidence working independently and taking accountability for results
- Strong organisational skills with the ability to manage customers, repairs and stock
- Clear, friendly communication skills and a customerâfirst mindset
- A proactive approach to problem solving, mentoring and sales opportunities
- ÂŁ29,512.35 basic salary plus an attractive commission structure
- Quarterly store manager bonus
- Ongoing training and personalised career development
- 21 days holiday plus 8
Tech Store Manager - Tottenham Court Road in London employer: iSmash
Contact Detail:
iSmash Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Tech Store Manager - Tottenham Court Road in London
â¨Tip Number 1
Get to know the company inside out! Research iSmash, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Store Manager and be ready to share specific examples of your past successes.
â¨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart appearance shows you take the opportunity seriously and are ready to represent iSmash in style.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tech Store Manager - Tottenham Court Road in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Tech Store Manager role. Highlight any hands-on experience with repairs, leadership roles, and customer service to show us youâre the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youâre passionate about technology and how your previous experiences have prepared you for this role. Keep it friendly and professional!
Showcase Your Technical Skills: Since weâre all about tech, donât forget to mention your specific repair skills, especially with smartphones and tablets. Let us know about any brands youâve worked with, like Apple or Samsung, to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at iSmash
â¨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially regarding smartphones and tablets. Be prepared to discuss your hands-on experience with repairs, particularly for brands like Apple, Samsung, and Google. This will show that you're not just a manager but also a capable technician.
â¨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead by example. Think of examples from your past where you've successfully mentored team members or improved store performance. Highlighting these experiences will demonstrate your ability to inspire and manage a team effectively.
â¨Emphasise Customer Service Excellence
iSmash values a customer-first mindset, so be ready to share how you've handled challenging customer situations in the past. Discuss specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
â¨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the store's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.