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- Tasks: Be the face of iSmash, helping customers with tech solutions and driving sales.
- Company: Join iSmash, the UK's leading tech repair brand with a fun, supportive culture.
- Benefits: Earn £27,109.31 plus commission, enjoy 21 days holiday, and great perks.
- Other info: Clear career paths and a vibrant team await you at iSmash!
- Why this job: Make a real impact by reducing tech stress for customers every day.
- Qualifications: Passion for tech, sales experience, and a customer-focused attitude required.
The predicted salary is between 27109 - 27109 £ per year.
Store Location: Canary Wharf
Part-Time - 20 hours per week
Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help. As a Sales Assistant, you'll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile. You will report to the in-store manager.
What will be my responsibilities in this job?
- Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
- Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
- Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
- Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
- Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
- Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.
What are the requirements for this position?
- A passion for tech and gadgets.
- Sales experience.
- Customer-focused attitude.
- Flexibility and a team-player mindset.
What makes us different?
- Earn a good living: £27,109.31 Plus Commission (Pro-rata for part-time hours).
- Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
- Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
- Work-life balance: 21 days holiday plus 8 bank holidays (pro-rata for part-time hours).
- Be part of a winning team: Join a fun, supportive culture with an annual awards party.
About iSmash
Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience.
iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide. We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.
Ready to help us create a world without #techstress? Apply now!
Sales Assistant - Canary Wharf employer: iSmash
Contact Detail:
iSmash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Canary Wharf
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on iSmash. Understand their mission to reduce tech stress and how they operate. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be the face of iSmash. Think about how you would greet customers and handle their queries. Role-play with a friend or family member to get comfortable with the kind of questions you might face.
✨Tip Number 3
Show off your passion for tech! Be ready to share your favourite gadgets or recent tech trends during the interview. This not only highlights your enthusiasm but also aligns perfectly with iSmash's focus on tech solutions.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows that you’re keen on the role.
We think you need these skills to ace Sales Assistant - Canary Wharf
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for tech and gadgets in your application. We want to see that you’re genuinely excited about helping customers with their tech needs!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your skills and experiences align with the Sales Assistant role at iSmash.
Be Personable: Remember, you’ll be the first face our customers see! Use a friendly tone in your application to show us that you can connect with people and create a positive experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at iSmash
✨Know Your Tech
Brush up on the latest tech trends and products, especially those related to smartphones and accessories. Being able to discuss popular devices or recent tech news will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about specific situations where you exceeded targets or provided exceptional customer service, as this will demonstrate your ability to contribute to iSmash's goals.
✨Practice Customer Interactions
Role-play common customer scenarios with a friend or family member. This could include greeting customers, answering questions, or handling complaints. Practising these interactions will help you feel more confident and prepared during the actual interview.
✨Emphasise Team Spirit
iSmash values a team-player mindset, so be ready to discuss how you've collaborated with others in past jobs. Share stories that highlight your flexibility and willingness to support your colleagues, as this aligns with their company culture.