At a Glance
- Tasks: Repair smartphones and tablets while providing excellent customer service.
- Company: Join a dynamic team at Assurant, a leader in tech solutions.
- Benefits: Competitive salary, commission, extra holiday days, and career development.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Make a difference by helping customers with their tech needs every day.
- Qualifications: Experience with smartphone repairs and strong communication skills required.
The predicted salary is between 26000 - 28350 £ per year.
Office Head Technician – Milton Keynes
Role Overview
In this role you will work in an office environment where customers pre‑arrange appointments and visit during scheduled times.
You will repair smartphones and tablets, manage stock, maintain a welcoming environment and support sales of accessories.
The position is an individual contributor and reports to the area manager.
Responsibilities
- Repair smartphones and tablets, including screens, batteries and cameras.
- Greet customers, answer questions and offer helpful technical advice.
- Own and manage online appointment bookings throughout the week.
- Manage stock and keep essential supplies running smoothly.
- Follow safety guidelines to maintain a secure environment.
- Support sales by recommending accessories and solutions.
Qualifications
- Experience repairing smartphones or tablets for major brands such as Apple, Samsung or Google.
- Strong, friendly communication skills with the ability to support customers.
- Ability to work independently, using initiative to diagnose and resolve issues.
Benefits
- Basic salary of £26,000 to £28,350.40 plus an attractive commission structure.
- Company pension scheme.
- Extra holiday days with each year of service (21 days holiday plus 8 bank holidays).
- Personalised career development and ongoing training opportunities.
- Potential relocation support.
- Equal Opportunity Statement
Assurant is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are a proud equal opportunity workplace.
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Office Head Technician- Milton Keynes employer: iSmash UK Trading Limited
iSmash UK Trading Limited is an excellent employer, offering a dynamic work environment in Milton Keynes where innovation meets customer service. With a focus on employee growth, the company provides opportunities for career advancement and a supportive culture that values teamwork and personal development. Additionally, the competitive salary structure, including commission, and potential relocation support make it an attractive choice for those seeking a rewarding career in technology repair.
