At a Glance
- Tasks: Repair smartphones and tablets while providing excellent customer service.
- Company: Join a dynamic team at a leading tech repair company.
- Benefits: Competitive salary, commission, extra holiday days, and career development.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Make a difference by helping customers with their tech issues every day.
- Qualifications: Experience in smartphone/tablet repairs and strong communication skills.
The predicted salary is between 26000 - 28350 £ per year.
Office Head Technician – Milton Keynes
Role Overview
In this role you will work in an office environment where customers pre‑arrange appointments and visit during scheduled times.
You will repair smartphones and tablets, manage stock, maintain a welcoming environment and support sales of accessories.
The position is an individual contributor and reports to the area manager.
Responsibilities
- Repair smartphones and tablets, including screens, batteries and cameras.
- Greet customers, answer questions and offer helpful technical advice.
- Own and manage online appointment bookings throughout the week.
- Manage stock and keep essential supplies running smoothly.
- Follow safety guidelines to maintain a secure environment.
- Support sales by recommending accessories and solutions.
Qualifications
- Experience repairing smartphones or tablets for major brands such as Apple, Samsung or Google.
- Strong, friendly communication skills with the ability to support customers.
- Ability to work independently, using initiative to diagnose and resolve issues.
Benefits
- Basic salary of £26,000 to £28,350.40 plus an attractive commission structure.
- Company pension scheme.
- Extra holiday days with each year of service (21 days holiday plus 8 bank holidays).
- Personalised career development and ongoing training opportunities.
- Potential relocation support.
- Equal Opportunity Statement
Assurant is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are a proud equal opportunity workplace.
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Office Head Technician- Milton Keynes employer: iSmash UK Trading Limited
Assurant is an excellent employer for the Office Head Technician role in Milton Keynes, offering a supportive work culture that prioritises employee growth and development. With a competitive salary, attractive commission structure, and additional holiday benefits, employees are encouraged to thrive in their careers while enjoying a welcoming environment. The company also values diversity and inclusion, ensuring a fair workplace for all.
