At a Glance
- Tasks: Repair smartphones and tablets while providing excellent customer service.
- Company: Join a dynamic team at a leading tech repair company in Milton Keynes.
- Benefits: Competitive salary, commission structure, extra holiday days, and career development.
- Other info: Enjoy a supportive workplace that values diversity and offers growth opportunities.
- Why this job: Make a difference by helping customers with their tech issues in a friendly environment.
- Qualifications: Experience with smartphone repairs and strong communication skills required.
The predicted salary is between 26000 - 28350 £ per year.
Office Head Technician – Milton Keynes
Role Overview
In this role you will work in an office environment where customers pre‑arrange appointments and visit during scheduled times.
You will repair smartphones and tablets, manage stock, maintain a welcoming environment and support sales of accessories.
The position is an individual contributor and reports to the area manager.
Responsibilities
- Repair smartphones and tablets, including screens, batteries and cameras.
- Greet customers, answer questions and offer helpful technical advice.
- Own and manage online appointment bookings throughout the week.
- Manage stock and keep essential supplies running smoothly.
- Follow safety guidelines to maintain a secure environment.
- Support sales by recommending accessories and solutions.
Qualifications
- Experience repairing smartphones or tablets for major brands such as Apple, Samsung or Google.
- Strong, friendly communication skills with the ability to support customers.
- Ability to work independently, using initiative to diagnose and resolve issues.
Benefits
- Basic salary of £26,000 to £28,350.40 plus an attractive commission structure.
- Company pension scheme.
- Extra holiday days with each year of service (21 days holiday plus 8 bank holidays).
- Personalised career development and ongoing training opportunities.
- Potential relocation support.
- Equal Opportunity Statement
Assurant is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are a proud equal opportunity workplace.
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Lead Head Technician- Milton Keynes employer: iSmash UK Trading Limited
iSmash UK Trading Limited is an excellent employer, offering a dynamic work environment in Milton Keynes where innovation meets customer service. With a focus on employee growth, the company provides opportunities for career advancement and a supportive culture that values teamwork and personal development. Additionally, the competitive salary structure, including commission, and potential relocation support make it an attractive choice for those seeking a rewarding career in technology repair.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Head Technician- Milton Keynes
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Lead Head Technician- Milton Keynes
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch iSmash UK Trading Limited's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at iSmash UK Trading Limited. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at iSmash UK Trading Limited
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at iSmash UK Trading Limited.
