At a Glance
- Tasks: Be the first point of contact for our luxury health club members.
- Company: Join Third Space, a collection of luxury health clubs in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Dynamic environment with opportunities for growth and management experience.
- Why this job: Work in a vibrant team and inspire members to achieve their fitness goals.
- Qualifications: Passion for customer service and great communication skills required.
The predicted salary is between 30784 - 30784 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full-time permanent Member Concierge to join us at our newest club in the heart of Islington. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need…
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Nearest Stations: Angel Station (10 minutes walk) - Northern Line, Highbury & Islington (10 minutes walk) - Victoria Line, London Overground
Member Concierge in London employer: Islington
At Third Space, we pride ourselves on being more than just a workplace; we are a community of passionate individuals dedicated to creating exceptional fitness experiences in our luxury health clubs. Located in the vibrant heart of Islington, our Member Concierge role offers not only a competitive salary and complimentary gym membership but also a supportive environment that fosters personal growth and career progression. Join us to be part of a dynamic team where your enthusiasm and commitment to outstanding service will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Member Concierge in London
✨Tip Number 1
Get to know Third Space! Before your interview, dive into their philosophy and values. Show us that you understand what makes their clubs unique and how you can contribute to that exceptional member experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle demanding members. We want to see how you stay calm under pressure and maintain that five-star service vibe.
✨Tip Number 3
Be ready to showcase your communication skills! Whether it’s in person or over the phone, we’re looking for someone who can connect with our members effortlessly. Prepare some examples of how you've excelled in this area before.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Third Space.
We think you need these skills to ace Member Concierge in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Member Concierge role. Highlight any previous customer service roles or experiences that demonstrate your ability to handle pressure and communicate effectively.
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join Third Space specifically. Share your thoughts on our philosophy and how you can contribute to our team. This is your chance to make a personal connection!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Islington
✨Know the Company Inside Out
Before your interview, take some time to research Third Space. Understand their philosophy, values, and what makes them unique in the luxury health club market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you handled challenging situations calmly and effectively, as this is crucial for the role.
✨Demonstrate Your Passion and Enthusiasm
Third Space is looking for individuals who are passionate about fitness and helping others. During the interview, express your enthusiasm for the role and how it aligns with your lifestyle. Share why you believe in the importance of creating a welcoming environment for members.
✨Prepare for Shift Flexibility Questions
Since the role requires working early and late shifts, be ready to discuss your availability and flexibility. Think about how you can manage your schedule to meet the demands of the job while maintaining a work-life balance. This shows that you're committed and ready to adapt.
