Assistant Operations ManagerWhat this job involves:
The Assistant Operations Manager will support the Head of Operations and Technical Services Manager in the delivery of all landlord operations at 20/22 Ropemaker to the highest possible standard, whilst collaborating effectively with the General Manager, Technical Services Manager, JLL Property & Asset Management and all other site teams to ensure the scope of the Property Management Agreement (PMA) is met.
Team StructureThe AOM will seek direction from the Head of Operations, taking guidance as appropriate and will work closely in a number of ‘virtual teams’ within PAM including: Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS).
Duties
- Assisting the management of all daily operational requirements and initiatives including but not limited to Horizontal and Vertical Cleaning, Front of House, Security, Engineering Fabric delivery, vertical transportation systems and Reception services
- Ensure we are delivering client KPIs as identified within the agreed PMA (Property Management Agreement)
- Assist in the procurement of all supplies and services at the property in accordance with the JLLs PAM procurement program. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems
- Establish and maintain proper site records in accordance with best practice rules
- Assist in the financial management of the property, including the preparation of invoices, and purchase orders
- Promote outstanding customer service and professionalism within the department and among stakeholders
Skills & Qualifications:
- Commercially astute
- Senior stakeholder management skills and an ability to understand business ideas
- Previous experience working for a company within the property industry or from a similar business line, with client facing experience
- Supportive in driving operational business change
- Clear and effective communicator (written & verbal) - capable of effectively conveying information and instructions to stakeholders, peers and team members
- Organized and detail-oriented - skilled at managing multiple tasks and ensuring accuracy and quality in work
#J-18808-Ljbffr
Assistant Operations Manager in City of London employer: Islington Working
City St George’s, University of London is an exceptional employer that prioritises employee growth and development through a comprehensive training package and a commitment to equality, diversity, and inclusion. Located in a vibrant city, the role of Alumni & Supporter Relations Officer offers the opportunity to engage with a global alumni community while contributing to strategic initiatives that enhance the university's impact. With a sector-leading salary and supportive work culture, this position is ideal for those seeking meaningful and rewarding employment in the education sector.
