At a Glance
- Tasks: Engage with residents and coordinate building safety communications and improvements.
- Company: Join a dynamic housing association committed to community and employee growth.
- Benefits: Generous pension, 29 days leave, eye care vouchers, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
- Why this job: Make a real difference in residents' lives while ensuring their safety and wellbeing.
- Qualifications: Strong communication skills and a passion for resident engagement.
The predicted salary is between 38188 - 38188 £ per year.
Hours: Full-time
Work Pattern: Monday – Friday 9am - 5pm
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £38,188 per annum
Contract: Permanent
We are currently recruiting for the exciting role of Building Safety Resident Liaison Officer, a key role supporting resident engagement, communication, and coordination across building safety, remediation, and wider compliance activity.
In addition to supporting the successful delivery of remediation and safety improvement works, you will help deliver ISHA’s Resident Engagement Strategy for HRBs by maintaining regular communication with residents, supporting consultation activity, gathering feedback, and helping residents understand how building and fire safety arrangements affect them.
Working closely with the Head of Building Safety, Building Safety Manager, Housing, Development, and contractor partners, you will also support the coordination of resident support information, including assistance with PEEPs or equivalent resident support processes in line with ISHA policy, and help ensure ISHA meets its duties under the Building Safety Act 2022, Fire Safety Act 2021, and associated regulations while maintaining a strong resident focus.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times, we know we’ll achieve nothing unless we’re equally ambitious for our own people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring and be their best self to work.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme, and other great benefits. We have an evolving wellbeing offer that is being developed following employee feedback, and we will invest in your professional development with ongoing training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 9am Tuesday, 4th August 2026
Interview: Week commencing 10 August 2026
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.
No agencies please.
Building Safety Resident Liaison Officer employer: Islington & Shoreditch Housing Association Ltd
ISHA is an excellent employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture where diversity and inclusion are celebrated. With a generous benefits package including a robust pension scheme, ample annual leave, and ongoing training opportunities, ISHA is committed to empowering its staff to thrive while making a meaningful impact in the communities they serve. Located in Finsbury Park, this role provides a unique opportunity to engage with residents and contribute to vital building safety initiatives in a dynamic and ambitious housing association.
Contact Details:
Islington & Shoreditch Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Building Safety Resident Liaison Officer
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Islington & Shoreditch Housing Association Ltd.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Islington & Shoreditch Housing Association Ltd, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
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✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Islington & Shoreditch Housing Association Ltd and may help you secure that full-time position sooner!
We think you need these skills to ace Building Safety Resident Liaison Officer
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Islington & Shoreditch Housing Association Ltd.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Building Safety Resident Liaison Officer role at Islington & Shoreditch Housing Association Ltd. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Islington & Shoreditch Housing Association Ltd
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Islington & Shoreditch Housing Association Ltd.
