Islington Council is recruiting for roles within the Consolidated Contact Centre, combining Repairs and Access Islington into a single hub. The role is hybrid, starting at Brewery Road with potential to move to 222 offices, and involves a 35-hour week.
Shifts run 8am–8pm Monday to Friday, with Saturday mornings 8am–noon. Training and development are provided, with a focus on delivering high-quality resident support and maintaining confidentiality.
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Public Service Call Centre Advisor (Hybrid) employer: Islington Council
Islington Council is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation in the housing sector. With a strong commitment to employee development and a hybrid working model, staff enjoy the flexibility of remote work while engaging directly with the community. The council prioritises ambitious delivery and effective governance, providing employees with meaningful opportunities to impact local housing initiatives positively.
