At a Glance
- Tasks: Investigate parking appeals and respond to enquiries with clear, policy-aligned decisions.
- Company: Islington Council, committed to serving the community in London.
- Benefits: Flexible hours, professional development, and a supportive work environment.
- Other info: Join a dynamic team focused on customer support and community engagement.
- Why this job: Make a difference by helping residents and visitors navigate parking issues.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Islington Council in London is seeking a dedicated Correspondence Officer to investigate appeals regarding Parking Penalty Charge Notices and respond to all written enquiries with policy-aligned decisions. You will manage high volumes of correspondence, ensure accuracy and clarity in every letter, and provide customer-focused support to residents, businesses and visitors.
The role includes continuing professional development, flexible working arrangements, and the opportunity to contribute.
Parking Appeals & Correspondence Specialist – Flexible Hours employer: Islington Council
Islington Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With generous leave entitlements, flexible working arrangements, and a commitment to the London Living Wage, employees can thrive both personally and professionally while contributing to meaningful public health initiatives in the vibrant boroughs of Islington and Haringey.
