At a Glance
- Tasks: Join our Payments Team to ensure smooth and secure financial operations.
- Company: Islington Council, committed to equality and community service.
- Benefits: Up to 36 days leave, flexible working, competitive pay, and local discounts.
- Other info: Join a collaborative team dedicated to outstanding customer service.
- Why this job: Make a real impact in a diverse and inclusive environment.
- Qualifications: Experience in finance/accounts payable and strong IT skills required.
The predicted salary is between 37509 - 38637 £ per year.
Join Our Fast-Paced, Customer-Focused Payments Team!
An exciting opportunity has opened in our Payments Services Team during a pivotal time of transition. You will help keep one of the council’s key financial operations running smoothly, securely, and efficiently, while providing support to service users, external suppliers and delivering outstanding service.
What You’ll Do
- Process secure, accurate information to ensure timely payments in line with KPIs.
- Support and maintain financial systems, ensuring data integrity.
- Provide guidance and training to staff and suppliers.
- Monitor, test, and resolve payment systems issues.
- Maintain accurate, secure, GDPR-compliant financial records.
- Support reporting, year-end activity, and process improvements.
What You’ll Bring
- Finance/accounts payable experience.
- Strong IT and Excel skills; confident with financial systems.
- Able to prioritise and meet tight deadlines under pressure.
- Strong communication and customer service skills.
- Skilled in resolving queries, from simple to complex.
- Good knowledge of GDPR with strong attention to detail.
You’ll work alongside a dedicated, collaborative team led by the Payment Services Manager. Known for their “can-do” attitude, the team thrives on delivering top-tier service and putting both our internal and external customers first.
Our offer to you
- Up to 31 days leave per year, increasing to 36 days after five years of local government service.
- A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week.
- Learning and development opportunities to maximise your potential.
- Competitive pay and a commitment to paying all staff the London Living Wage at minimum.
- Excellent local government pension scheme.
- Cycle to Work scheme and discounted gym memberships.
- Local discounts from restaurants, shops, health and beauty therapists, and more!
We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion.
We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.
Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.
Payments Services Officer in London employer: Islington Council
Islington Council is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation in the housing sector. With a strong commitment to employee development and a hybrid working model, staff enjoy the flexibility of remote work while engaging directly with the community. The council prioritises ambitious delivery and effective governance, providing employees with meaningful opportunities to impact local housing initiatives positively.
