Ceremony Usher/Co-ordinator in London

Islington Town Hall is the home of Say I do in Islington and the City of London. The Town Hall, on fashionable Upper Street, is home to the registration service and our ceremony rooms. This impressive, listed building, with its grand façade and sweeping marble staircase, provides an elegant setting for ceremonies, and an impressive backdrop for photographs.

If you like the idea of assisting couples and their guests during their marriage or civil partnership ceremonies this could be your chance to join a great team of sessional staff. We are looking for ceremony ushers to join us and play an important and exciting role in the lives of our couples and making a lasting contribution to their life defining moments. You will be responsible for assisting couples and guests while they are here at the Town Hall. A typical day in this role may include navigating large groups of people around our building, ensuring couples requests are met, assisting those with disabilities to access the ceremony areas and working within a team of other ushers and Registrars.

Due to the nature of the work, you will be required to work mainly weekends and some bank holidays, but there will also be weekday work if that fits with your availability.

You don’t need to have any experience, but we are looking for enthusiasm and a passion to provide magical experiences for our couples. We’re looking for friendly, calm, warm, well presented people with excellent spoken English and second to none customer service skills. You will be organised, tactful and capable of thinking on your own two feet.

In return, you can look forward to a job that you will love, in a fantastic location. You will receive a competitive salary with enhanced pay at the weekend and access to a pension scheme.

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include: Proof of address, Evidence of any name changes (if applicable), Right to work in the UK, Overseas criminal record check (if applicable), Satisfactory references, Occupational Health clearance, Evidence of professional qualifications or registrations, DBS check at the appropriate level (if applicable).

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment.

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.