Boroughwide Operations Manager in London

Working together for a better Islington. Our Environment & Climate Division has adopted a mission to work with and for the people of Islington to create the best possible environment, one that is cleaner, greener, safer and healthier. We are focusing on delivering a high quality, customer focused service for the people who live and work in Islington.

As Boroughwide Operations Manager, you will be responsible for (and deputise for) the Boroughwide Services Manager for the provision of an effective Waste Management and Cleansing Service. You will ensure the service is delivered to the standard set out in the Waste Management specification and as directed by the Operations Service Manager. It may be beneficial to have an interest in waste management even if you do not have prior experience in the field.

You will support the Boroughwide Services Manager by effectively managing front line teams in carrying out general and specialist cleansing, waste and Winter Maintenance duties, with a good understanding of the managerial and technical requirements of service delivery. You will lead the implementation of current and future service Transformation Programmes, develop and manage work programmes, monitor service standards, ensure adequate resourcing and be responsible for all health and safety procedures in your area of operation.

The role requires excellent interpersonal skills to form productive, professional working relationships with a diverse range of individuals and groups. You will need to demonstrate significant experience in a similar role and be able to work flexibly due to the variety of services provided by the Boroughwide Team. You will be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrating this commitment in how duties are carried out.

Islington is a place rich with diversity and culture. We are committed to challenging inequality and to looking after our people as part of responsible public service. Our offer to you reflects our CARE values: collaborative, ambitious, resourceful and empowering.

We are committed to challenging inequality and supporting our staff. Benefits include:

• Up to 31 days’ leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements and a 35-hour working week
• Learning and development opportunities to maximise potential
• Competitive pay with London Living Wage where applicable
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more

We are dedicated to creating an inclusive and equitable workforce. Our workforce strategy places equality, equity, diversity and inclusion at the heart of everything we do. We strive to create an environment where all colleagues feel they belong and can express their thoughts and challenges safely.

We maintain a zero-tolerance approach to unlawful discrimination, harassment or victimisation. Any incidents will be investigated and addressed in line with HR policies. We use data to identify disparities and promote a diverse representation at all levels of the organisation, viewing inequality through an intersectional lens. We work with Colleague Forums, Trade Unions and allies to monitor and improve practices and empower colleagues to promote equality and inclusion.

Every one of us has a role to play in making Islington Council an inclusive workplace. By living our CARE values every day, we contribute to a more equal Islington.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Some posts are subject to disclosures to the Disclosure and Barring Service, as required.

Any offer of employment will be subject to required pre-employment checks, including:

• Proof of address
• Evidence of any name changes (if applicable)
• Right to work in the UK
• Overseas criminal record check (if applicable)
• Satisfactory references
• Occupational health clearance
• Evidence of professional qualifications or registration

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments during recruitment and employment.