Integrated Services Officer – Business Systems Lead

Integrated Services Officer – Business Systems Lead

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Islington Council

At a Glance

  • Tasks: Lead innovation and improve services for homes and neighbourhoods, making a real difference.
  • Company: Islington Council, committed to equality and community welfare.
  • Benefits: Up to 36 days leave, flexible working, competitive pay, and local discounts.
  • Other info: Join a diverse team dedicated to creating an inclusive workforce.
  • Why this job: Drive meaningful change and enhance services for residents in a dynamic role.
  • Qualifications: Experience in project management and a passion for modernisation.

The predicted salary is between 40000 - 50000 £ per year.

In this dynamic role, you will lead innovation and improvement across homes and neighbourhoods, empowering teams to deliver equitable, inclusive, and accessible services that make a real difference. As Business Systems Lead, you will manage impactful housing projects, develop smart technical solutions, and drive data quality to improve outcomes for residents. You will work with a wide range of colleagues across the council, fostering collaboration and embedding cultural change. With a varied and rewarding workload, you will engage with staff, streamline systems, and shape services around resident needs. If you are passionate about modernisation, leadership, and making services more efficient and user-friendly—this is your opportunity to lead meaningful change.

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

  • Up to 31 days leave per year, increasing to 36 days after five years of local government service
  • A range of flexible working arrangements to maintain a healthy work‑life balance, as well as a 35‑hour working week
  • Learning and development opportunities to maximise your potential
  • Competitive pay and a commitment to paying all staff the London Living Wage at minimum
  • Excellent local government pension scheme
  • Cycle to Work scheme and discounted gym memberships
  • Local discounts from restaurants, shops, health and beauty therapists, and more!

We note that priority will be given to those at risk of redundancy within Islington Council. Current employees that are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

Workforce Equality, Equity, Diversity and Inclusion Statement: We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect.

Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff and volunteers to share this commitment. The post is subject to a qualifications check and 3‑5 years referencing.

Disability Confident Scheme: Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

Integrated Services Officer – Business Systems Lead employer: Islington Council

Islington Council is an exceptional employer dedicated to fostering a diverse and inclusive work environment, where employees are empowered to lead meaningful change in the community. With generous benefits such as up to 36 days of leave, flexible working arrangements, and a strong commitment to professional development, staff can thrive both personally and professionally. Located in a vibrant borough, employees enjoy local discounts and a supportive culture that prioritises well-being and collaboration.

Islington Council

Contact Details:

Islington Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Integrated Services Officer – Business Systems Lead

Tip Number 1

Network like a pro! Reach out to current employees at Islington Council or similar organisations on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by researching the council's recent projects and initiatives. Show us that you're not just interested in the role, but also in making a real difference in the community.

Tip Number 3

Practice your answers to common interview questions, especially those around leadership and innovation. We want to see how you can drive change and improve services for residents.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Integrated Services Officer – Business Systems Lead

Leadership
Project Management
Data Quality Management
Technical Solution Development
Collaboration
Cultural Change Management
Service Design

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Integrated Services Officer. We want to see how you can lead innovation and improve services, so don’t hold back on showcasing relevant projects you've worked on!

Show Your Passion:Let your enthusiasm for modernisation and leadership shine through in your written application. We’re looking for candidates who are genuinely excited about making a difference, so share your vision for how you can contribute to our mission.

Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Avoid jargon unless it’s relevant, and focus on what makes you the best candidate.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised during the recruitment process.

How to prepare for a job interview at Islington Council

Understand the Role

Make sure you thoroughly read the job description and understand what being an Integrated Services Officer – Business Systems Lead entails. Familiarise yourself with the key responsibilities, such as leading innovation and managing housing projects, so you can speak confidently about how your skills align with these needs.

Showcase Your Leadership Skills

Since this role involves empowering teams and driving cultural change, be prepared to share specific examples of your leadership experiences. Think about times when you've successfully led a project or initiative, and how you fostered collaboration among colleagues to achieve a common goal.

Highlight Your Technical Savvy

As a Business Systems Lead, you'll need to develop smart technical solutions. Brush up on relevant technologies and data management practices that could improve service delivery. Be ready to discuss any past experiences where you've implemented tech solutions that made a difference.

Emphasise Your Commitment to Inclusion

Given the council's focus on equity and inclusion, it's crucial to demonstrate your understanding of these values. Prepare to discuss how you've contributed to creating inclusive environments in previous roles, and how you plan to ensure services are accessible and equitable for all residents.