Islington Council is seeking two Learning Design and Facilitation Officers to design practical, accessible learning for our Contact Centre. You will create a range of learning products and collaborate with managers to improve confidence and consistency in resident support.
You will also develop and maintain SharePoint guidance, using feedback and data to refine learning interventions and ensure clear guidance for frontline staff.
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Impactful Learning Designer & Facilitator employer: Islington Council
Islington Council is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation in the housing sector. With a strong commitment to employee development and a hybrid working model, staff enjoy the flexibility of remote work while engaging directly with the community. The council prioritises ambitious delivery and effective governance, providing employees with meaningful opportunities to impact local housing initiatives positively.
